[Hiring] Territory Account Manager @Watchmaker Genomics

Role Description

Watchmaker is inviting applications for the full-time position of Territory Account Manager to cover South Germany. This position reports to the Commercial Director – EMEA and will be responsible for driving the commercial growth across Watchmaker’s genomics product portfolio, with a specific focus on NGS library prep solutions and engineered enzymes. The successful candidate will be accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the leadership team to monitor business performance and drive growth through the acquisition of new customers and awareness of Watchmaker Genomics’ portfolio. Responsible for developing and implementing territory sales plans and delivering to commercial targets.

The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success. The position will be supported by the Customer Service, Technical and Applications Support teams and around 50% travel is expected.

We are seeking an applicant to be based in central or Southern Germany, ideally in either Heidelberg, Frankfurt, Mainz or Munich, who has experience selling into NGS labs.

Responsibilities

• Research and evaluate all accounts within the assigned region to identify key growth opportunities to inform the development of an effective territory business plan and strategy.
• Coordinate sales calls, agendas, and product information for effective meetings, clearly documenting meeting minutes, competitive intelligence, and action items in CRM.
• Travel to customer sites for meetings, exhibitions, and networking.
• Identify, prioritise, and map key accounts to build a thorough understanding of the buying process and identify key decision makers to maximise close rate and revenue growth.
• Build and maintain relationships to identify and investigate pain points and develop strategies to position Watchmaker solutions to address prospects' short and long term business needs.
• Consistently deliver on commitments to customers by providing prompt, thorough, and professional responses to inquiries, sample requests, RFPs, and all other follow-up actions, ensuring a high level of customer satisfaction and trust.
• Be involved in the strategic and tactical marketing activities for the specified region.
• May be involved in some business development and B2B activities.
• Leverage CRM to drive a disciplined sales process, including prospecting, needs analysis, solution development, closing plan, and account management and defence.
• Develop and maintain a robust opportunity pipeline and forecast to drive aggressive revenue expansion, routinely communicate revenue and demand forecasts.
• Communicate customer requirements promptly and clearly to internal teams to ensure a high level of customer satisfaction.
• Pitch solutions capabilities and communicate unique selling propositions based on prospect needs and Watchmaker capabilities.
• Additional duties as required within the remit and responsibilities of the role.

Qualifications

• Educated to BSc or higher in the field of molecular biology, biochemistry or a related discipline.
• At least three years of relevant sales experience selling next-generation sequencing (NGS) technologies and other advanced genomics applications into high-throughput clinical sequencing labs, research hospitals.
• Familiar with Laboratory Developed Tests (LDTs), IVD Kits, or other B2C scenarios.
• Broad technical knowledge of DNA- and RNA-modifying enzymes.
• Experience in selling in B2B accounts is advantageous.

Requirements

• Proven track record of consistently meeting or exceeding sales targets.
• Comfortable with NGS applications with sufficient technical acumen to sell cutting edge molecular biology products.
• Adept at identifying market opportunities in highly technical and evolving applications.
• Exceptional interpersonal skills with the ability to quickly build rapport and earn trust.
• Incisive interrogation skills with outstanding attention to detail to uncover specific client pain points and needs around which to position a solution.
• Proactive mindset and the ability to work independently as well as thrive in a team environment.
• Flexible in nature to accommodate a fast-growing product portfolio and change.
• Skilled at managing a complex sales process for products in the early stages of development, capturing critical customer and product requirements.
• Strong organisational, task management, and prioritisation skills.
• Excellent verbal and written communication skills.
• Skilled at maintaining control of the sales process, communicating well-developed value propositions, identifying and eliminating objections early, and closing business.
• Fully competent in Google Suite, MS Word, Excel, PowerPoint, and CRM systems.
• Able to learn and build in-depth knowledge of new technology tools.

Education Requirements

• BSc or above with minimum 3 years genomics industry experience selling into commercial accounts.

Application Procedure

To apply for the position, please submit the following in a PDF format on watchmakergenomics.com:

• Letter of motivation (upload where it says cover letter).
• Resume or Curriculum vitae, highlighting relevant qualifications and experience.

Applications without a Letter of Motivation will not be considered. Applications will be accepted on a rolling basis and the position will remain open until filled; however, early submission is encouraged as review will begin immediately.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.

Equal Opportunity Employer

Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.