[Hiring] Technical Sales Specialist @EXFO

Role Description

The Technical Sales Specialist for EXFO Remote Fiber Test and Monitoring (RFTM) will support the growth and adoption of RFTM solutions in the DACH market by providing deep technical expertise, hands-on solution validation, customer demonstrations, and Proof of Concept (PoC) execution throughout the customer engagement lifecycle.

The role will be responsible for:

• Preparing, installing, configuring, and validating RFTM solutions in customer environments, including OTDR-based fiber monitoring setups, software platforms, and system integrations.
• Supporting customers operating mission-critical Data Centre environments, ensuring RFTM solutions are effectively positioned within Data Centre interconnect (DCI), campus, colocation, and hyperscale infrastructure.
• Leveraging knowledge of Data Centre fibre architectures, structured cabling systems, and operational practices to support monitoring, fault detection, troubleshooting, and service assurance initiatives.

Based in Germany, this role will support customer activities across Germany, Austria, and Switzerland, with the flexibility to support other regions remotely when required. The position will work closely with Solution Sales, Technical/Pre-sales teams, Product Management, Engineering, and customers to design, validate, demonstrate, and successfully deploy EXFO RFTM solutions.

Qualifications

• Strong background in telecommunications networks and technologies.
• Experience with fiber optic networks, FTTx/GPON, Fiber testing (OTDR) and monitoring.
• Knowledge of Data Centre architectures, including colocation, enterprise, cloud, and hyperscale environments.
• Understanding of OSS/BSS environments and network management systems.
• Knowledge of software platforms, APIs, REST interfaces, and system integration concepts.
• Ability to troubleshoot and analyze complex technical environments.
• Expertise in reflectometer (OTDR), fibre characterization and fibre optics related test applications.
• In-depth knowledge of fibre optic transmission systems and various P2P/P2MP topologies.

Requirements

• Previous experience in technical pre-sales, solution consulting, customer engineering, or similar roles.
• Strong presentation and communication skills with the ability to explain complex technical concepts clearly.
• Experience working with telecom operators, service providers, or network infrastructure customers is preferred.
• Fluent German language skills are mandatory for customer communication in the DACH region.
• Business professional English skills required for internal collaboration and global customer activities.
• Based in Germany with willingness to travel for customer meetings, workshops, and PoCs.

Benefits

• EXFO is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.