[Hiring] Supervisor, Sales and Contract Administration @Samsara

Role Description

Samsara is looking for a Supervisor of Sales Process Administration to lead a small team of administrators responsible for executing high-volume, time-sensitive sales operations. This entry-level leadership role requires strong coordination, people management fundamentals, and a passion for team enablement and process optimization.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world.
• You’re ready to take the next step into people leadership.
• You are the architect of your own career.
• You enjoy solving day-to-day issues and coaching others.
• You’re energized by our opportunity.
• You’re committed to high standards and consistency in operational processes.
• You want to be with the best.
• You want to grow your leadership skills in a high-performance environment.

In this role, you will:

• Manage a team of 5–10 sales process administrators.
• Monitor daily workload, support ticket volume, and service levels.
• Support team development and knowledge-sharing across process areas.
• Partner with Sales Operations and cross-functional teams to resolve blockers.
• Identify training needs and coordinate onboarding of new team members.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Qualifications

• 4+ years of experience in Sales Operations or Administrative Support.
• 1+ years in a mentoring, team lead, or project coordination capacity.
• Strong organizational and time management skills.
• Fluent in English and Spanish.
• Ability to analyze trends and report on team performance.

Requirements

• Experience working with cross-functional teams or in a remote setting.
• Experience with NetSuite.
• Experience with Zendesk.
• Experience with SalesForce.
• Project management experience.
• Familiarity with coaching frameworks or leadership development programs.
• Experience supporting enterprise accounts or managing escalations.

Benefits

• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.