Role Description
Reporting to the Director of Sales & Member Experience, the Strategic Pharmacy Account Executive plays a critical, field-based role in driving business growth by serving as a trusted advisor and key account manager to a portfolio of I.D.A., Guardian, Remedy’sRx, and Enterprise Independent Pharmacy Members.
This role is responsible for building and nurturing strong, collaborative relationships with assigned Members to support mutual success. Through a structured call cycle of in-person and virtual interactions, the Member Account Executive delivers operational support, identifies growth opportunities, and provides strategic guidance to enhance pharmacy revenue and profitability.
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Promoting selling strategies, pharmacy programs, and best practices.
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Leveraging data and analytics to deliver actionable insights.
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Ensuring a seamless and high-quality customer experience across all touchpoints with McKesson.
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Close cross-functional collaboration with internal teams including Business Development, Professional Services, Category Management, Marketing, Finance, Pharma Distribution, Customer Service, and Pharmacy Technology Solutions.
This is a high-impact, field-based role ideal for a relationship-driven, data-savvy sales professional who thrives in a dynamic, customer-focused environment.
Qualifications
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University degree preferred; equivalent experience in retail pharmacy management will be considered.
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Proven ability to build lasting relationships with customers, colleagues, and partners.
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Strong organizational skills with attention to detail.
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Excellent verbal and written communication skills.
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Demonstrated problem-solving abilities.
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Proficiency in MS Office applications (Excel, Word, Outlook).
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Experience working in a fast-paced environment where prioritization skills are essential.
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Experience managing multiple projects simultaneously.
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Knowledge of retail pharmacy operations is an asset.
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Up to 60% travel needed - limited overnight travel.
Requirements
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Develop and execute a structured field call cycle to maintain consistent, high-impact engagement with assigned I.D.A., Guardian, Remedy’sRx, and Enterprise pharmacy locations.
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Act as a strategic business partner to pharmacy owners and operators, driving Member satisfaction, loyalty, and growth through exceptional service and value delivery.
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Proactively identify business risks and service issues, implementing timely and effective mitigation strategies to protect Member relationships and performance.
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Analyze pharmacy performance data, prepare business reviews, and deliver insights that support data-driven decision-making and revenue growth.
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Monitor and influence Key Performance Indicators (KPIs) to ensure operational excellence and alignment with McKesson and Member goals.
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Provide comprehensive operational support across marketing, advertising, pharmacy operations, formulary compliance, product distribution, POS systems, and pharmacy technology adoption.
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Advise Members on strategies to increase sales and profitability, including execution of Own Brand initiatives and adherence to key programs.
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Track and optimize pharmacy purchasing behavior, ensuring alignment with program expectations and maximizing rebate and incentive opportunities.
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Lead Banner Agreement renewal discussions, supporting negotiation and execution to secure long-term partnerships.
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Serve as the primary liaison between Members and internal McKesson teams—including Pharmacy Services, Business Development, Pharmacy Technology Solutions and others—to ensure seamless communication and issue resolution.
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Generate and share qualified leads with internal stakeholders to support business development, technology adoption, and pharmacy expansion.
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Support merchandising plans and store readiness for new pharmacy openings, renovations, and relocations, including coordination of opening orders and promotional execution.
Company Description