[Hiring] Strategic Account Executive @Twilio

Role Description

Join the team as Twilio’s next Strategic Account Executive (German Speaking). This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH. The candidate will be responsible for managing fast growing customers in the region, focused mainly on:

• Product cross and up-sell and revenue growth
• Sourcing net new opportunities within a set of accounts

In this role, you’ll:

• Service the fastest growing customers in the region
• Grow our revenue and share of wallet within your key account list
• Open doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software
• Maintain the highest levels of customer satisfaction
• Create pricing proposals, negotiate terms and manage the contract process
• Sell solutions to a technical and business audience
• Build trust and mutual respect with technical customers and peers
• Think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple
• Balance challenging priorities and handle multiple projects/deals at the same time

Qualifications

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base
• History of working with accounts ranging from large multinational enterprise customers to Digital Natives
• Demonstrated success by achieving quota on a consistent basis
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base
• A solid understanding of financial reporting within a direct customer base - Revenue tracking
• German language proficiency

Requirements

• Ideally, experience selling both to a business and technical audience
• Experience and understanding of working in the communications market is preferable
• Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification
• Prior experience in a traditional telecommunications environment/business
• Curious networker
• Strong emotional intelligence

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• And much more (offerings vary by location)

Location

The position will be remote and based in the United Kingdom.

Travel

For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.