[Hiring] Strategic Account Director @DFNS

Role Description

As a Strategic Account Director for Latin America, you will be the senior commercial counterpart for institutional accounts across the region, responsible for:

• Owning a portfolio of institutional accounts from onboarding to renewal.
• Growing net revenue retention by finding and closing expansion into new products, volumes, entities, and markets.
• Leading renewals and commercial negotiations to ensure contracts align with client usage of the platform.
• Driving onboarding and adoption with Delivery and Solutions to help clients reach production and scale on schedule.
• Running executive business reviews that connect DFNS usage to each client’s business goals.
• Representing the voice of Latin American clients in Product, Compliance, and leadership discussions.
• Turning satisfied clients into references and case studies, and representing DFNS at regional events.

Qualifications

• Experience managing and growing enterprise accounts in financial services or fintech in Latin America, with a record of renewals and expansion.
• Professional fluency in Portuguese, Spanish, and English.
• Technical fluency to discuss APIs, integrations, deployment models, and controls with client engineers and compliance teams.
• Commercial negotiation experience across renewals, pricing, and contracts.
• Comfort working in regulated environments with banks and payment institutions and their compliance stakeholders.
• Based in the region, able to travel across it and comfortable being the senior DFNS presence there, with mornings overlapping Europe.

Requirements

• Experience in digital assets, stablecoins, custody, or payments infrastructure.
• Time at a core banking, payments, or capital markets technology vendor.
• A network at Latin American banks, payment companies, or fintechs.

Benefits

• A competitive base salary set by role and location.
• A bonus or variable plan where the role carries one.
• Stock options vesting over four years.
• Healthcare, flexible vacation, parental leave, and a one-time home technology allowance.
• Travel expenses covered.
• A MacBook and the equipment you need to do your best work.
• Remote first, with an office if you want one.

Company Description

DFNS is a distributed company headquartered in Paris, with teams working from Europe, the US, and Asia, and offices in New York, Geneva, Dubai, Singapore, Hong Kong, and São Paulo. We prioritize:

• Writing decisions down to survive time zones.
• Holding our work to the standards our clients are held to.
• Hiring people who can own an outcome end to end and giving them the room to do it.