[Hiring] Sr. Sales Engineer @Critical Start

Role Description

The role of Sr. Sales Engineer, also known as a Security Consultant at Critical Start, is of paramount importance as you take on the mantle of the primary technical support for our Managed Detection & Response (MDR) Offering within the sales process. Your profound knowledge in cybersecurity, coupled with strong interpersonal abilities, will be pivotal in aiding potential customers to comprehend how our MDR solution can elevate their existing detection and response programs.

• Providing comprehensive solution overviews and conducting immersive "day in the life" portal demonstrations.
• Collaborating closely with the assigned Account Executive(s) and Channel Partners in your designated territory.
• Employing technical proficiency and adept communication skills to underscore the value of our MDR solution throughout the sales journey.
• Guiding customers in comprehending the advantages and potential of our MDR offering.
• Identifying customer requirements, addressing technical queries, and offering tailored solutions.
• Cultivating robust relationships with potential customers.
• Contributing to the overarching sales strategy, thereby fostering revenue growth.

Qualifications

• A background in cybersecurity with at least 5+ years of hands-on experience in the field.
• 1-2 years of practical experience with SIEM, EPP/EDR, or Identity products.
• Candidates must be located within Arizona.
• Ability to communicate effectively across all levels of an organization.
• Strong written and presentation skills.
• Ability to prioritize customer meetings above other tasks.
• Experience in handling objections and positioning solutions against competitors.
• Understanding of leading attack types and mitigation tools.

Requirements

• Direct experience at a Managed Detection and Response (MDR) provider or Managed Security Service Provider (MSSP) is a plus.
• Possession of relevant certifications such as CISSP, CISA, or CCSP.
• Experience working with channel partners within the designated geography.
• Demonstrated experience designing AI-augmented proof-of-concepts (POCs) and proof-of-value (PoV) flows.

Benefits

• Competitive salary with bonus potential.
• Comprehensive health benefits with generous employer contributions for medical, dental, and vision.
• Unlimited PTO (Paid Time Off) policy.
• Paid Parental and Military Leave.
• Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage.
• 401(k) Plan with Matching Program.
• Monthly Wellness Initiatives.
• Optional Pet Benefits Discount Plan.