[Hiring] Sr. NA Digital TSM-XI @Hyland

Role Description

The Territory Sales Manager 4 is responsible for driving revenue growth and customer success within an assigned territory by owning and managing direct customer relationships and strategically engaging with key partners. This position combines full-cycle direct sales accountability with joint go-to-market execution to expand market coverage, accelerate deal cycles, and increase market share.

• Own and manage a defined territory of existing and prospective customers to achieve or exceed quarterly and annual sales targets.
• Develop a territory business plan that identifies key accounts, growth opportunities, and partner collaboration strategies.
• Build and maintain strong trusted relationships with key customer stakeholders at multiple levels.
• Lead end-to-end sales cycles from qualification and discovery through proposal negotiation and close.
• Collaborate with marketing, presales, and customer success teams to ensure seamless customer engagement and post-sale success.
• Drive joint business planning and pipeline development with channel, reseller, and system integrator partners.
• Enable and coach partners on company's solutions positioning and value propositions.
• Execute co-selling motions with partners on target accounts and opportunities.
• Provide accurate pipeline forecasting and territory reporting to leadership.
• Analyze market trends, competitive landscape, and customer feedback to inform strategy and identify new opportunities.
• Operate as a trusted advisor to potential customers; develop and maintain strategic working relationships.
• Operate as an innovative thought leader; contribute significantly to the overall growth and quality of the department through knowledge sharing and coaching on current best practices and market trends.
• Mentor, coach, train, and provide feedback to other team members; provide feedback to leadership on abilities of team.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience as a territory sales manager at a SaaS company.
• Microsoft Windows and Office proficient.
• Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with executive presence.
• Excellent organizational, multi-tasking, and time management skills.
• Excellent collaboration skills applied successfully within team as well as with all levels of employees in other areas.
• Excellent Microsoft Excel skills.
• Excellent leadership, sound judgement, and business acumen skills.
• Excellent facilitation and project management skills.
• Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department.
• Excellent data gathering, interviewing, and analytical/problem solving skills.
• Excellent critical thinking and problem solving skills.
• Excellent ability to use original thinking to translate goals into the implementation of new ideas and design solutions.
• Self-motivated with the ability to manage projects to completion independently.
• Able to thrive in a fast-paced, deadline-driven environment.
• Excellent attention to detail.
• Demonstrated ability to influence, motivate, and mobilize team members and business partners.
• Excellent ability to develop and use engaging, informative, and compelling presentation methodologies.
• Excellent ability to handle sensitive information with discretion and tact.
• Excellent ability to establish rapport and gain the trust of others; effective at gaining consensus.
• Ability to work independently and in a team environment.
• Ability to coach, mentor, and provide feedback to team members in a timely manner.
• Ability to provide guidance and support to developing team members.
• Excellent knowledge of systems administration.
• Excellent knowledge of Microsoft Operating systems and products.
• Up to 50% travel time required.