[Hiring] Solutions Engineer @Atlassian

Role Description

Atlassian is looking for a Pre-Sales Solutions Engineer that’s passionate about being a product expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

Responsibilities

• Partner with account teams and channel partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be.
• Probe for and identify additional opportunities for cross-product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working.
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
• Lead compelling value-based demonstrations, both standard and customized.
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision.
• Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together.
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.
• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.

Qualifications

• 2+ years of experience interacting with enterprise customers in a pre-sales capacity.
• Excellent communication and strong presentation skills to multi-level audiences.
• Agility to do what it takes to get the job done.
• Creative problem solver who can interpret complex business problems and boil them down into solutions.
• Comfortable in both business and technical contexts, interacting with executives or technical audiences.
• Passionate about making customers and Atlassian successful.

Requirements

• Ability to work alongside a globally distributed SE team.
• Experience speaking with Global 2000 companies.
• Collaboration with sales teams to provide an enterprise experience to customers.

Benefits

• Wide range of perks and benefits designed to support you and your family.
• Health and wellbeing resources.
• Paid volunteer days.
• Additional offerings available at go.atlassian.com/perksandbenefits.