[Hiring] Solutions Engineer @Fortra

Role Description

We are seeking a technically adept and customer-focused Solutions Engineer to join our Sales organization. In this role, you will serve as a key technical advisor throughout the sales process, partnering with Account Executives to identify customer requirements, demonstrate product capabilities, and design tailored solution proposals that address both technical and business needs. Your expertise will be instrumental in influencing purchasing decisions, building customer trust, and supporting business development efforts. You will also engage in marketing initiatives such as webinars, tradeshows, and content creation, helping to amplify Fortra’s technical value in the market.

What You'll Do

• Be a team with sales representatives, and work together on any activities with prospective customers.
• Conduct “pain discovery” processes to understand the customer needs and articulate a solution that best addresses that need.
• Develop, present and deliver high-impact demonstrations.
• Be the owner on customer’s evaluation process of the offered products and solutions, by executing trials and proof of concepts.
• Detect technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation.
• Build and defend proposals to customers, articulating the benefits of our company as the best solution that addresses that need to all levels, including “C” level executives.
• Estimate professional services effort and build a project plan, when needed, to guarantee a successful deployment on customer.
• Understand the competition and be, with your participation, a differentiator during the sales process.
• Know the company portfolio to generate and detect cross-selling opportunities.
• Work together in partners activities like visits, demos, proposals, events, and others.
• Help on partner recruiting process, participate in calls with potential partners.
• Participate in partner enablement activities like tech training and functional enablement.
• Deliver technical presentations and respond to technical questions during sales calls.
• Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events.
• Provide presentations at events where applicable.
• Participate in online webinars on specific topics.
• Assist in the outbound launch of new products and releases activities.
• Serve as the market expert on products, from how customers use them, to how the competition positions against them, to how the field sells and services them.
• Continuously refine and improve business analysis processes to enhance efficiency and outcomes.

Qualifications

• Degree in a technical field, ideally Computer Science or IT is preferred.
• Minimum of 4 years of experience in IT, technical presales, technical consultancy, development, or technical support activities; minimum of 2 years of experience in presales related roles.
• Strong problem-solving and analytical skills, with a keen attention to detail.
• Strong experience in a customer-facing Solutions Engineering, Sales Engineering, or technical pre-sales role within enterprise software.
• Ability to work independently while collaborating closely with regional sales teams and international product, engineering, and support teams.
• Experience working with enterprise customers, channel partners, and system integrators across the DACH region.
• Good understanding of regional business practices, customer expectations, security requirements, and regulatory considerations.
• Willingness to travel regularly across the DACH region.
• Native German and Fluent English are required.

Benefits

• Competitive benefits and salaries.
• Personal and professional development opportunities.
• Flexibility.
• Much more!