Role Description
Jama Software is seeking a smart, multifaceted Solutions Consultant with experience in software implementation and adoption. The Consultant is responsible for proactively consulting, mentoring, and encouraging adoption of our products and services to a portfolio of customers ensuring achievement of sustained value from Jama Software.
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Become a subject matter expert in Jamaโs products and offerings, specifically our airborne & defense solutions, and our AI-enabled features.
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Proactively lead multiple customer engagements; work directly with clients on how to align their process and Jama Connect to relevant system engineering methodologies.
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Lead client working sessions to drive both process and technology decisions for how Jama Connect solutions will meet the clientโs requirements and verification processes.
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Deliver onsite and remote training of the Jama Connect solution to onboard new users.
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Document and share best practice articles and enablement assets to scale our delivery maturity.
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Identify and seek resolution of barriers that could inhibit end user adoption.
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Assist Solution Lead in enhancing our industry solution offerings.
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Work with Solution Lead and vertical sales leadership to drive industry business strategy.
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Find and engage with engineering leaders responsible for process outcomes and help drive performance improvement through Jama Softwareโs products and solutions.
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Other duties as assigned.
Qualifications
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3-5+ years direct experience with requirements, test management, and agile software development.
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Experience managing the deployment of SaaS software solutions to end-users with a particular view towards managing adoption milestones and identifying expansion opportunities.
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Highly motivated and self-directed to own a large portfolio of customer engagements.
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Knowledge of system engineering, requirements management, test management, and functional safety methodologies.
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Excellent presentation, meeting facilitation, and interpersonal skills.
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Ability to seek out and build positive relationships with people at various levels and departments.
Requirements
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Previous experience operating as a Systems Engineer, Requirements Manager, Product Manager, or Strategy Consultant.
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Certification(s) in Project Management (PMP), Scaled Agile (SAFe), Associate or Certified Systems Engineering Professional (ASEP/CSEP).
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Experience facilitating process and quality maturity level evaluations for their customers.
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Direct experience implementing Jama Connect at your organization.
Benefits
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Virtual first and culturally diverse work environment spanning 8 countries.
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Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
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Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
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Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
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6+ weeks of paid parental leave to bond with your new family member.
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Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.