[Hiring] Solution Engineer @Thunder

Role Description

As our Sales Engineer, you are the technical lead in every pursuit. You partner with Client Directors and Salesforce AEs to turn a prospect's business problem into a credible solution, a scoped estimate, and a demo that wins the deal. You are the bridge between what we sell and what Delivery builds, so the promises we make are ones we can keep.

• Run discovery: Lead technical discovery with business and IT stakeholders to map current-state processes, data, integrations, and pain points.
• Design the solution: Shape solution architecture across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and MuleSoft, and know when not to recommend something.
• Build demos that win: Configure tailored demos and proofs of concept in Salesforce orgs that speak to the client's own data and workflows.
• Scope and estimate: Own level-of-effort estimates, assumptions, and risks; draft SOWs and solution sections of proposals and RFP responses with Delivery.
• Partner with Salesforce: Work alongside Salesforce AEs and SEs on joint pursuits, and earn a reputation as their go-to partner technical resource.
• Hand off cleanly: Transfer context to Delivery at close so projects start with clear scope, architecture, and expectations.
• Sharpen the playbook: Build reusable demo assets, estimation templates, and solution accelerators; give product and positioning feedback to leadership.

Qualifications

• 5+ years in the Salesforce ecosystem, including 2+ years in a pre-sales, solution engineering, or solution architect role at a consultancy or Salesforce.
• Hands-on configuration skills across Sales Cloud and Service Cloud; working knowledge of Experience Cloud, Data Cloud, and Agentforce.
• Track record of scoping and estimating fixed-fee and time-and-materials projects that delivered on margin.
• Ability to run a room: crisp discovery with executives, deep dives with admins and architects, and demos that tell a business story.
• Strong writing for proposals, SOWs, and solution designs.
• Salesforce Certifications: Administrator plus at least two of Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or an Architect credential.

Requirements

• Technical win rate on pursuits you support.
• Bookings influenced and sourced alongside Client Directors.
• Estimate accuracy: delivered margin versus scoped margin on closed projects.
• Satisfaction scores from Client Directors, Delivery, and Salesforce partners.

Benefits

• A Culture of Builders: We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting.
• Forge Your Own Path: At Thunder, you’re not just filling a role—you’re shaping it. The opportunity to innovate is yours to take.
• Comprehensive Benefits with Sequoia: Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
• Ownership & Impact: Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building.
• Level Up Your Career: Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
• Work from anywhere: Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies.
• People-First Flexibility: We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.