[Hiring] Software Sales Leader @Hygiena LLC

Role Description

We are seeking a seasoned sales executive with deep expertise in Software-as-a-Service (SaaS) solutions for the food safety and diagnostics sector. This leader will drive commercial expansion of our digital platform portfolio serving food manufacturers, laboratories, and quality assurance operations. The role combines strategic leadership, strong technical acumen, and an understanding of regulatory and microbiological testing workflows common in global food production environments.

• Lead the global sales strategy for Hygiena’s software solutions.
• Drive revenue growth across the company’s SaaS portfolio.
• Identify new opportunities for software adoption within existing and new customers.

The Software Sales Leader will lead a high-performance team to effectively achieve business objectives, responsible for retaining, growing, and cross-selling accounts under the Enterprise model.

• Responsible for sales performance across two key software products: Suretrend Cloud and Kleanz Software.
• Work with the entire sales organization to identify new SaaS opportunities and/or referrals.
• Communicate value proposition, support them in intro calls, visit customers to explore SaaS opportunities.
• Lead the closed won of the Software as a Service solution when required.
• Build relationships with both existing accounts and prospective accounts.
• Partner with customers through a strategic and consultative approach to understand their business needs, issues, strategies, and priorities.
• Provide insights from the market to the SaaS Product Managers to improve the solutions offered.
• Collaborate with Marketing to communicate new platform improvements and releases in SaaS.
• Prepare documentation for the website and distribute internally for troubleshooting bugs and/or issues.
• Submit de-escalated level 1 and level 2 issues to customer service or account management team accordingly.

Qualifications

• 10+ years of B2B software sales experience, with at least 5 years leading teams in SaaS, preferably in life sciences, food diagnostics, or quality management systems.
• Experience selling enterprise or B2B software solutions.
• Demonstrated track record of achieving multi-million-dollar ARR and leading digital transformation discussions with enterprise accounts.
• Proven track record managing complex sales cycles.
• Strong knowledge of food safety testing operations (pathogen detection, allergen screening, environmental monitoring) and related regulatory frameworks (FDA, USDA, ISO/IEC 17025, GFSI).
• Familiarity with SaaS architectures, data integration (ERP/LIMS/API), and analytics dashboards for quality and compliance tracking.
• Expertise in building strategic partnerships with diagnostic technology providers, contract labs, and food manufacturers.
• Exceptional communication and consultative selling skills across technical and business audiences.
• Relevant degree in Business, Biotechnology, Microbiology, or Engineering; advanced degree preferred.
• Willingness to travel domestically and internationally as needed.
• Experience leading or mentoring sales teams.
• Strong customer-facing and presentation skills.
• Bachelor's degree in business, Information Technology, Computer Science or equivalent work experience in a related field required.
• Understanding Microsoft Outlook, Excel, and Word.
• Support for Microsoft Suite experience preferred.
• Basic website development or WordPress understanding is a plus.

Requirements

• Proficient in use of Microsoft office applications (Word & Excel), email, etc.
• Ability to see a task/project from beginning to end.
• Excellent follow-up skills to ensure customer concerns are fully resolved.
• Comfortable with interacting and working with different departments; good interpersonal skills and an outgoing personality.
• Enjoy working with different types of customers, both internal and external.
• Show personal initiative when called for and can work as part of a team.
• Excellent adaptability in a fast-paced environment.
• Flexibility and willingness to take on new tasks and projects.
• Ability to speak and write clearly and accurately for customer responses and for building help documentation and videos.
• Relevant computer application knowledge and technical troubleshooting skills.
• Attention to detail and accuracy.
• Effective listening skills.
• Multi-tasking capabilities.
• Analytical and problem-solving skills.
• Discretion and independent judgment.
• Customer-centric approach.

Benefits

• 15 days of PTO & 10 paid company holidays.
• Medical with HSA employer contribution, Dental, Vision available 1st of the month after start date.
• Company paid Life Insurance, Short and Long-Term Disability and an Employee Assistance Program.
• 401(k) with Safe Harbor and Profit-Sharing employer contributions.
• Tuition Reimbursement program.
• Charitable Contribution matching.
• Employee Referral bonus opportunities.