[Hiring] Services Sales Solution Architect @Salesforce

Role Description

Salesforce Professional Services helps customers transform and build what’s next for business - with technology. We seek experienced strategic architect leaders with shown success who can lead our customers to transform business, operations, and technology to drive business outcomes in the Financial Services and Health and Life Sciences Industry.

• Act as trusted advisors, cultivating and overseeing executive customer relationships and delivery of transformative programs.
• Oversee adoption and consumption of our technology, building and leading customer relationships, CSAT, and service delivery.
• Bring a diverse IT and/or Management Consulting background and knowledge of industry trends.
• Craft innovative, forward-looking strategies to realize business results in the context of a customer's broader enterprise architecture strategy.
• Shape and implement a strategy to build mind-share and broad adoption of Salesforce technologies within the Financial Services and Health and Life Sciences Industry.
• Think strategically about business, product, and technical challenges to drive customers’ efficiencies, cost savings, and quick innovation.

Qualifications

• 10+ years experience leading enterprise-level technology transformation programs with Fortune 500 companies (preferably Salesforce enabled transformations).
• 10+ years of relevant consulting experience in professional services.
• 10+ years of experience leading, managing, coaching, and developing staff.
• 8+ years of experience with Cloud and cloud-based technologies (ideally Financial Services Cloud or Health Cloud).
• 5+ years of experience with the Financial Services or Healthcare and Life Sciences industry.
• 8+ years of experience with data architecture.
• 8+ years in System to System integration, distributed architectures, event-driven architecture using common ESB platforms like Mulesoft.
• Bachelor's degree or equivalent experience.
• Salesforce Certified Technical Architect Achievement, desired, or on path to CTA.
• Experience working with customers to understand and solve their most pressing business challenges.
• Knowledge of the concepts, practices, procedures, and deliverables associated with system development, implementation, and operational readiness.
• Significant experience leading C-suite relationships at customers with a focus on technology and architecture leaders.
• Executive-level communication and presentation skills, written and oral.
• Travel up to 80%.
• Significant experience in understanding security, compliance and building scalable and high availability application architectures.
• Knowledge of concepts in the areas of DevOps, Observability.
• Significant experience in helping with strategic roadmap planning with customer executives.
• Knowledge of Design Thinking and human-centered change processes.

Requirements

• Support GTM Partners by participating in the pursuit process for large scale deals.
• Ensure the technical architecture is optimized to achieve the most elegant client solution.
• Accountable for supervising the solution and technical architecture of our most sophisticated/large customers.
• Identify and mitigate architectural risks associated with projects.
• Lead the architecture and design of complex Salesforce projects for clients.
• Provide architectural guidance and support to project teams.
• Develop roadmaps and provide strategic guidance to clients.
• Conduct in-depth analysis of requirements and assess the feasibility of various solutions.
• Anticipate, mitigate, and run risk to Salesforce and the customer.
• Contribute to an overall Principal Architect team utilization target of 50%.

Benefits

• Time off programs.
• Medical, dental, vision, and mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k) plan.
• Employee stock purchasing program.