[Hiring] Service Sales Support Representative @BD

Role Description

Main responsibilities will include:

• Update and maintain servicemax, salesforce, LOTS and other records to assure accurate data.
• Collect purchase orders and ensure timely invoicing of service contracts and Time and Materials; to achieve financial objectives.
• Collaborate with internal Sales teams and Technical Service teams to generate time and material quotations for non-contract customers.
• Act as the main point of contact for customer queries coming in by Phone, internal shared inboxes and emails efficiently.
• Identify, qualify, and secure service sales opportunities, working within established processes/tools and team members.
• Build relationships with internal stakeholders such as local sales teams and Technical Service.

Qualifications

• Strong communication and interpersonal skills, with an ability to engage effectively with internal stakeholders and customers.
• Proficiency in MS Office products.
• Strong administrative background with experience in Servicemax and SFDC as being a Plus.
• Experience in LOTS is an advantage.
• Ambitious, determined, and proactive in reaching targets.
• Confident working independently and in collaboration with a team.
• Meticulous and organized, with a commitment to accuracy and punctuality in all tasks.
• Experience in Service Selling and/or Administration is an advantage.
• Fluent German and English language skills, both written and spoken, are required.
• Additional proficiency in French, Spanish and/or Italian is highly desirable.

Requirements

• Location: remote in Germany.
• Contract: 1-Year Fixed-Term.

Benefits

• Comprehensive Total Rewards program.
• Competitive package of compensation and benefits programs.
• Opportunities for reward and recognition that promote a performance-based culture.