[Hiring] Service Sales Manager @Armstrong Fluid Technology

Role Description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better.

Key Accountability

• Field Service Activities
• Site visits and generating proposals for larger works will be a regular element of the role along with building a pipeline of small works to supplement these projects.
• Develop site contracts and propose Armstrong service offerings for an existing customer base and a large install base.
• Attend site surveys for works that will include noting equipment data, discussing works required, and preparing proposals.
• Follow up on quotations generated by internal service sales.
• Increase service revenue from installed base by contacting sites and arranging appointments to discuss offers.

Sales

• Deliver Armstrong services to both a new and existing customer base, focusing on end users, building owners, and facilities managers.
• Services include commissioning, maintenance, remedial works, remote analytics, as well as replacement plant including pump, pressurisation, and booster sets.
• Drive Sales of Armstrong Optimisation products in the Energy Upgrade market, in conjunction with the UK BDM Optimisation & Energy Upgrades.
• Manage existing serviced customer accounts including renewal contracts, remedial works, and upselling replacement equipment.
• Maintain CRM Pipeline.
• Manage monthly targets and forecast expected revenue.
• Promote extended services, including remote analytics & optimisation products, within new project proposals.
• Generate new sales by approaching new customers.

Qualifications

• University Degree in Business or Engineering.
• Previous proven work experience in the HVAC service industry.
• Technical competence and understanding of HCAF products, preferably pumps, pressurisation equipment, and booster sets.
• Excellent communication skills.
• Proficiency in Microsoft Office Suite.
• Clean driving licence.
• Right to work in the UK.

Soft Skills

• A self-starter attitude with the ability to work independently.
• Creative problem-solving skills and the ability to manage conflicts within various organizational structures.
• The capability to simplify complex problems, conduct root cause analysis, and provide clear, well-thought-out recommendations.
• Team-oriented leadership skills with a proactive approach.
• An ability to communicate openly and authentically in all situations.