[Hiring] Senior Territory Manager @Synacor Inc

Role Description

Zimbra, a Synacor product, is a secure, interoperable collaboration platform designed to connect people, systems, and tools within enterprises, adapting to modern workstyles. We are seeking an experienced and strategic Senior Territory Manager with strong business acumen to elevate our market presence, drive deeper relationships, and expand Zimbra’s footprint in existing and new regions. This role demands a results-driven leader capable of shaping sales strategies, influencing cross-functional teams, and executing on high-impact growth initiatives. Please note this is a remote position, candidates must be located in the UK.

Job Responsibilities

• Lead & Develop Strategic Growth Plans: Design, implement, and drive long-term strategic sales plans for the region, targeting high-value accounts and vertical markets.
• Ownership of Regional Sales Targets: Actively manage and oversee the achievement of aggressive sales goals for the region, leveraging both direct and indirect channels.
• Lead Account Acquisition & Growth: Identify, acquire, and nurture new customer relationships while strategically expanding within the existing customer base through up-selling and cross-selling opportunities.
• Build & Maintain a Robust Pipeline: Foster a sustainable sales pipeline by applying rigorous forecasting, robust account planning, and clear revenue tracking mechanisms.
• Partner Collaboration & Channel Development: Strengthen relationships with key channel partners within the assigned territory to drive joint marketing, lead generation, and sales activities.
• Competitive Intelligence & Market Positioning: Continuously monitor the competitive landscape, adjusting pricing and sales strategies to protect and grow Zimbra’s market share.
• Lead Cross-functional Coordination: Work closely with internal teams (sales, product, marketing, etc.) to remove roadblocks, optimize processes, and ensure the timely closing of deals.
• Customer & Market Research: Engage with customers and partners regularly to gather market insights, customer needs, and feedback.

Qualifications

• Bachelor’s degree (or equivalent), ideally in Sales, Marketing, Business Management, or a related field.
• 10+ years of proven success in B2B direct and indirect sales, with significant experience in a senior regional sales role.
• Leadership Experience: Demonstrated success in managing large, complex accounts and achieving sales targets in a senior sales leadership role.
• Proven ROI & Partner Management: Experience in leading indirect sales channels and achieving business growth through strategic partner management.
• Cross-functional Collaboration: Advanced ability to collaborate across different teams and geographies, both virtually and in-person.
• Adaptability & Resilience: Ability to thrive in a fast-paced, ever-evolving environment while maintaining focus on long-term objectives.
• Exceptional Communication Skills: Strong written and verbal communication skills to engage with executives, cross-functional teams, and customers at all levels.
• Willingness to Travel: Willing to travel domestically and internationally as needed to support business development and customer engagement efforts.

Requirements

• Language Skills: Must be fluent in German.
• Consultative & Strategic Approach: Highly consultative and outcome-focused, with the ability to influence decision-makers.
• Executive-level Relationship Management: Skilled in managing high-level customer and partner relationships.
• Analytical & Data-Driven: Strong analytical, problem-solving, and conceptual skills.
• Tenacity & Resourcefulness: A resilient and proactive leader who consistently finds creative solutions to challenges.
• Execution Excellence: A strategic thinker who is equally comfortable rolling up sleeves to execute on key priorities.
• Platform Expertise: Deep understanding of Zimbra or similar collaboration and messaging platforms is highly desirable.
• Industry Experience: Experience in Technology, Internet, SaaS, or similar business environments is a strong advantage.