Role Description
The Strategic Systems Consultant (SSC) is a senior position aligning with Account Executives and customers to lead a consistent, structured technical sales cycle focused around the industry-leading Identity Security portfolio. As a trusted technical advisor, you will collaborate with the customersβ business and technical subject matter experts during the sales process to identify business processes and technical requirements to develop a value-based proposition of Quest products, as well as understand functional/technical constraints.
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Lead and/or oversee technical discovery, business justification, RFP/RFI response, solution mapping, demo, and evaluation as well as collaboration across your virtual sales team.
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Provide technical workflow, oversight and management during the sales cycle driving the needs assessment, requirements definition, presales resource activities and collaboration across the sales team.
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Build and develop business in aligned territory, including developing solution collateral, building regional or national partnerships, and associated go-to-market strategy.
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Lead/assist in coordination and oversee all technical activities throughout the sales opportunity such as customer meetings and product presentations.
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Manage technical documentation such as business and technical requirements and presales architectural assessment.
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Assess each sales opportunity to determine the appropriate next steps in the sales cycle based on skill set, requirements, availability, and sales strategy.
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Create and maintain trusted advisor relationship with key stakeholders in account portfolio throughout the sales cycle and post-sales.
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Update and coach Account Managers on GTM messaging and new product offerings on an ongoing basis.
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Maintain proactive ongoing regular communication with associated sales team on activities.
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Maintain broad (story/use cases) and deep (product demo and POC) knowledge of the Quest Platform Management solution suite.
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Maintain working knowledge of industry trends, common customer expectations, and competition.
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Participation in internal corporate initiatives to further enhance the solution suites, presales/sales enablement, and professional growth.
Qualifications
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8 years of enterprise IT solution design, implementation, delivery and/or operations.
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5 years software pre-sales experience, preferably focused in Microsoft management/security, direct work experience with Quest solutions a plus.
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Strong technical experience in the architecture, administration or management of Microsoft Active Directory, Azure, and Entra ID environments.
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Familiarity with the NIST framework and strong knowledge of Microsoft Active Directory security practices, attack methodologies, and remediation.
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Familiarity with Microsoft 365, Exchange, SharePoint Server, SQL Server and Windows Server.
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Experience in Governance, Risk and Compliance concepts and practices with specific knowledge/experience in access governance, identity administration, user activity monitoring and privileged access.
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Excellent presentation, business, analytical, problem solving and communication skills, written and verbal.
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Demonstrated ability to execute activities successfully and proactively in response to customer questions and RFP/RFI.
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Travel flexibility up to 50%.
Requirements
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B.S. in Engineering/CS/CIS/MIS or equivalent work experience.
Company Description
Quest Software is an award-winning IT management software provider offering a broad portfolio of solutions that solve some of the most challenging technology and business problems. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world.