[Hiring] Senior Sales Operations Analyst @Koantek

Role Description

As Senior Sales Operations Analyst, you are the hands-on administrator of Koantek’s Salesforce org. The Director of Revenue Operations sets the strategy; you support turning it into design and build — data model, automation, integrations, and the reporting the executive team uses to run the business.

This is a builder's role as we have a significant set of changes ahead. You'll take a business requirement, challenge it where it doesn't hold up, recommend the right technical approach, and own it — documented, tested, and adopted. Success is measured in data the sales team trusts and reports leadership doesn't have to second-guess.

• Partner with the Director of RevOps to translate strategy into technical design: scope requirements, recommend the right solution, and build it
• Redesign and clean up the data model — objects, fields, record types, page layouts, and picklists — retiring what's unused and standardizing what's left
• Own data quality: deduplication, validation rules, required fields, and recurring hygiene audits so pipeline data is right the first time
• Build and maintain automation in Flow — stage gates, approval processes, assignment and routing rules, alerts — and migrate any legacy Workflow Rules and Process Builder
• Build and maintain standardizing the forecasting and reporting layer: pipeline, forecast, bookings, conversion, and win/loss reports and dashboards for sales leadership and the executive team
• Support reporting on core metrics — pipeline coverage, stage conversion, velocity, win rate, ACV/TCV — so every report tells the same story
• Manage integrations between Salesforce, Apollo and the rest of the GTM stack, including field mapping, sync rules, troubleshooting
• Run release management: sandboxes, testing, deployments, release notes, and a prioritized backlog
• Own users, profiles, permission sets, roles, and sharing rules; keep the org secure and audit-ready
• Stay current on Salesforce releases and recommend new features (including Einstein and Agentforce) where they solve a real problem

Qualifications

• 5+ years of hands-on Salesforce administration, primarily Sales Cloud, in a B2B environment
• Salesforce Certified Administrator
• Proven track record leading a large-scale org redesign or cleanup — data model, automation, and data migration — not only day-to-day support
• Expert in Flow; strong with validation rules, approval processes, and the Salesforce security and sharing model
• Advanced skills building Salesforce reports and dashboards
• Comfort with SOQL, Data Loader, and bulk data operations
• Experience integrating Salesforce with sales engagement and prospecting tools (e.g., Apollo, Outreach, Salesloft) and other GTM systems
• Able to take a strategy-level ask, ask the right questions, and turn it into a technical spec and build plan with minimal direction
• Clear written communicator who documents what they build

Requirements

• Nice to have Advanced Administrator, Platform App Builder, CPQ Specialist, or Sales Cloud Consultant certifications
• Experience at a systems integrator, consultancy, or professional services firm (SOW-based deals, resourcing, delivery handoff)
• CRM Analytics or Tableau, or experience moving Salesforce data into Databricks or another data warehouse for analysis
• Salesforce Billing or Revenue Cloud experience