[Hiring] Sales Operations Analyst @First Advantage Global operating Centre

Role Description

The Sales Operations Analyst supports the GTM, with ownership of ACV performance (Pipeline and Bookings) and Revenue performance (post‑booking). This role partners closely with General Managers, their leadership teams, and their GTM stakeholders to drive visibility into pipeline health, forecast accuracy, and revenue realization, ensuring disciplined execution across the commercial lifecycle.

• Own annual planning for pipeline modeling and Booked ACV targets, including ongoing performance analysis across Pipeline ACV, Booked ACV, and Revenue.
• Monitor adherence to pipeline and forecast standards, identifying risks, gaps, and performance trends.
• Monitor and report on core performance KPIs including: Sales Cycle, ASP (Average Selling Price), Win Rates.
• Analyze pipeline health including coverage, velocity, aging, conversion, and slippage.
• Support weekly pipeline and operating reviews, providing data and performance insight.
• Partner with GMs on rep and team performance, identifying execution gaps and improvement opportunities.
• Provide insight into how pipeline and bookings quality impact downstream revenue realization.
• Collaborate with Finance and Marketing Operations to support alignment across pipeline, bookings, and revenue.
• Provide performance analysis and business insight to support segmentation and planning decisions.
• Partner with Revenue Technology and Sales Operations to support reporting and analytics requirements related to CRM enhancements.
• Continuously improve reporting, dashboards, and analysis that support GM decision-making.
• Explore and adopt ways AI and advanced analytics can improve forecasting, performance insight, and execution rigor.

Qualifications

• Strong understanding of ACV‑based sales models and usage‑based revenue.
• Ability to translate data into clear, practical insights.
• Comfort operating in a GM‑led Sales + Customer Success environment.
• Hands-on experience using AI to improve performance analytics, reporting, or forecasting workflows.
• A bias toward clarity, rigor, and accountability.

Requirements

• 7+ Years of experience in Revenue Performance, Sales Analytics, or Revenue Operations.
• Strong working knowledge of Revenue Tech Stack (e.g., Salesforce, Gong Forecasting, ZoomInfo).
• Experience with BI platforms (e.g., Power BI).
• Intermediate or better experience with Excel, PowerPoint, and other MS tools.
• Experience supporting pipeline reviews and performance discussions.

Benefits

• Opportunity to work with advanced technologies.
• Drive the development and deployment of scalable solutions.
• Guide agile teams and clients through meaningful changes.