[Hiring] Senior Sales Administration Manager @Medtronic

Role Description

The Senior Sales Administration Manager leads the operations team supporting U.S. Neurovascular customers and field teams. This role coordinates complex operational issues, establishes clear ownership, improves processes, and provides leaders with visibility into performance and risk. The U.S. Neurovascular Commercial Excellence function supports customers and field teams through sales administration, customer and order support, inventory and consignment coordination, and operational improvement. The team is also helping integrate Scientia and build scalable, reliable processes as the business grows. In partnership with cross-functional leaders and the Sales Leadership Team, the Senior Manager owns the process for setting Annual Operating Plan (AOP) inventory targets and helps the field execute against and achieve those targets throughout the year.

This remote role supports Medtronic’s patient-first mission through cross-functional collaboration and requires up to 25% travel.

Primary responsibilities:

• Lead field support, customer issue resolution, order support, and inventory and consignment coordination.
• Own the process for setting Annual Operating Plan (AOP) inventory targets in partnership with cross-functional leaders and the Sales Leadership Team; monitor inventory deployment efficiency, identify gaps, and strategically coordinate levers with the field and partner teams to achieve AOP.
• Manage and develop the team responsible for daily commercial operations support.
• Coordinate customer, order, inventory, process, and system issues across Customer Care, Supply Chain, field leadership, Finance, and Information Technology.
• Partner with Commercial Execution to prepare for account and field needs.
• Provide operating insights to Commercial Strategy & Governance, which leads pricing, contracts, and deal rules.
• Collaborate with Commercial Platforms to improve operational tools, reports, and workflows.
• Establish clear issue ownership, escalation paths, and follow-through across functions.
• Identify operational risks and recurring problems, then implement scalable process improvements, including those supporting the Scientia integration.

Qualifications

• Bachelor's Degree
• Minimum of 7 years of relevant experience with 5+ years of people or program managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of people or program managerial experience.

Requirements

• Experience with business integration or organizational change.
• Experience with order management, inventory, consignment, or customer service operations.
• Experience with commercial systems, reporting tools, or data analysis.
• Experience supporting field sales teams in a regulated or medical device environment.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Benefits

• Competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values.
• Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Salary ranges for U.S (excl. PR) locations (USD): $143,200.00 - $214,800.00
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance, Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Incentive plans, 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)