[Hiring] Senior Manager, Revenue Enablement @Peek

Role Description

This position will lead Peek’s Go-to-Market (GTM) Revenue Enablement function, driving the design, development, and execution of programs that empower our GTM teams to excel on both sides of the bowtie. You own the end-to-end Revenue Enablement strategy and execution across key initiatives, including:

• Defining direction
• Proposing solutions
• Setting priorities
• Driving outcomes without requiring fully defined inputs

This role owns enablement across both Sales and Post-Sales teams, ensuring consistent frameworks, content, and learning experiences across the revenue lifecycle.

Key responsibilities include:

• Designing and implementing a comprehensive approach to developing new enablement content delivery, leveraging AI tools and automations to drive content production.
• Developing and delivering formal and informal monthly and quarterly training initiatives, equipping sales, marketing, and customer-facing teams with the skills, knowledge, and tools they need to succeed.
• Planning and managing the annual Revenue Kickoff meeting, creating an engaging, strategic, and motivating experience that aligns teams on company priorities, goals, and growth initiatives.

The ideal candidate will be a strategic thinker, excellent communicator, and skilled program manager with a passion for driving GTM effectiveness and fostering a culture of continuous learning. He or she is not only a strong operator but also a thought leader in Revenue Enablement who brings frameworks, points of view, and scalable best practices to the organization.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Education, or a related field; advanced degree (MBA, Master’s in Education, Organizational Development, or similar) is a plus but not required.
• 5–8+ years of experience in Revenue Enablement, Sales, GTM, or related roles, with a strong track record of driving measurable impact on revenue team performance.
• Demonstrated thought leadership in Revenue Enablement, including the ability to introduce frameworks, challenge assumptions, and shape cross-functional decisions.
• Experience translating AI tooling into measurable enablement outcomes, including faster production cycles, better reuse of content, and more scalable learning operations.
• A willingness to experiment with AI tooling and quickly adjust approach based on rapidly evolving tool environment.
• Demonstrated ability to operate effectively in ambiguous environments, make informed recommendations with incomplete information, and move work forward without waiting for full clarity.
• Strong cross-functional leadership skills, with the ability to align stakeholders, challenge constructively, and drive decisions without relying on direct authority.
• Comfortable creating the L&D program as you are facilitating it yourself or orchestrating facilitation by other internal SMEs.
• System experience such as Tiger Hall, Articulate, etc.
• Skill and experience to create polished deliverables.
• Collaborative, curious problem-solving abilities with a passion for creating outcomes.

Requirements

• Design and implement scalable operating systems for Enablement, including intake processes, production workflows, pre-flight quality checks, stakeholder review cycles, and content governance.
• Own the AI and automation roadmap for Enablement, identifying, implementing, and scaling workflows that improve content production, content repurposing, onboarding, training delivery, and operational efficiency.
• Develop and oversee an overarching training and ongoing education curriculum to ensure expedient & comprehensive proficiency of the Peek Pro platform amongst all Peek employees.
• Own prioritization across enablement initiatives by assessing business impact, sequencing work, communicating trade-offs, and aligning delivery timelines with team capacity.
• Develop interactive training solutions tailored for remote learning environments.
• Build content, interactive training guides, and staged content modules utilizing the new AI-driven approach.
• Independently drive the creation of enablement materials for new features, positioning, workflows, and GTM motions, partnering with Product, Sales, and Post-Sales leaders for input, validation, and refinement.
• Lead the enablement process for customer-facing teams on newly launched capabilities, ensuring materials are produced with limited dependency on cross-functional leaders.
• Measure delivery & adoption of enablement content across the organization at regular cadence.
• Deliver processes and tools to help drive awareness, adoption, and success of key features.
• Develop an SME certification program.

Company Description

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners.

As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day."