Role Description
This role involves educating families on our newborn stem cell preservation and genetic screening services. Using a consultative sales process, you will guide expecting parents through our service offerings, advise them on the best options for their family, and confidently guide them to a decision by proactively asking for the sale.
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Achieve daily, weekly, and monthly sales goals.
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Document and track all leads, contacts, opportunities, and activity history consistently and in accordance with best practices within Salesforce.com.
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Manage and maintain a detailed pipeline to achieve assigned monthly quota.
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Contact existing client base to gain referrals and offer additional service options.
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Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).
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Effectively articulate technical and/or clinical information in an easily understood manner.
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Master product information for accurate dissemination to clients.
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Educate prospective customers on the value of newborn stem cell banking and other services provided by ViaCord.
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Comply with assigned schedules (including on-call rotation), assignments, and productivity metrics.
Qualifications
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Bachelorβs Degree AND a minimum of 5 years of sales experience.
Requirements
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3+ years of direct selling in a B2C (business to consumer) environment.
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Formally trained in a selling methodology (e.g., Consultative, SPIN, Challenger, etc).
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Strong analytical skills complemented by a successful track record in sales.
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Bi-lingual in either Spanish or Chinese a plus but not required.
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Self-motivated to exceed goals and ability to thrive in a team environment.
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Ability to create a sense of urgency and the follow-up skills to close sales.
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Articulate and professional with an enthusiastic attitude and a focus on results.
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Experience in a fast-paced, inbound/outbound call environment is strongly desired.
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Strong interpersonal, written, phone and listening skills.
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Superior time management, planning and organizational skills.
Benefits
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Medical, Dental, and Vision Insurance Options
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Life and Disability Insurance
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Paid Time-Off
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Parental Benefits
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Compassionate Care Leave
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401k with Company Match
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Employee Stock Purchase Plan