[Hiring] Senior Group Sales Manager @Hilton

Role Description

The Senior Group Sales Manager leads efforts to expand and strengthen the hotel's group sale targets by generating new group business. You will support the Waldorf Astoria Costa Rica Punta Cacique and report to the Director of Sales & Marketing. This is a US-based Remote Position.

What you'll do during a typical day:

• Drive conversion for group sales for the Resort to achieve targets and goals.
• Property Visits for FAMs and Site Inspections.
• Travel and attend tradeshows in key markets, plus direct sales calls and efforts.
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts.

How you'll collaborate with others:

• Coordinate and work closely with the Director of Sales- Property Based, for support and direction.
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction.

Qualifications

• Two (2) years of Luxury Group Sales Experience
• Extensive knowledge of Group Sales, ideally in Resorts with Seasonal periods
• Prior hotel/travel industry experience
• Effectively navigate the enterprise and communicate with department heads, executive committee members, team members and corporate leaders
• Fluent in English
• Travel up to 35%

Requirements

• Experience with Incentive Group Market
• Delphi Knowledge
• Platform knowledge of Meeting Broker, Cvent, Hopskip
• Fluent in Spanish

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next