[Hiring] Senior Manager, Training NMOSD & gMG @Amgen

Role Description

In this vital role, you will lead Learning & Performance strategy and execution for UPLIZNA Neurology (NMOSD & gMG), including:

• New Hire / Onboarding
• Field learning
• Semester meetings
• Advanced training
• Sales capability initiatives
• Ongoing learning aligned with business priorities

You will enable high-quality, compliant customer engagement across neuroimmunology and neuromuscular care settings.

This position is a U.S.-based, remote field training leadership role reporting directly to the Director of Learning and Performance. You will lead a team of two and direct the new-hire/onboarding and advanced-training curriculum. You will also partner with Brand on semester-meeting strategy, sustainment planning, and ongoing learning initiatives.

Additional responsibilities include:

• Partnering with Brand Leadership to ensure learning strategies are aligned with business priorities and commercial objectives.
• Collaborating across RDBU Learning & Performance, other Business Unit learning organizations, and cross-functional partners to deliver an integrated learning strategy while identifying, sharing, and scaling learning best practices and innovative solutions.
• Managing, coaching, and developing Learning and Performance staff to deliver impactful curricula and build future talent for the organization.
• Partnering closely with Sales Leadership and Brand to ensure a proactive, strategic approach that equips field teams to engage neuroimmunologists, neuromuscular specialists, comprehensive neurology centers, infusion-site stakeholders, and the broader multidisciplinary care team.
• If not located in Deerfield, approximately 30% travel is required.

Qualifications

• Doctorate degree and 2 years of Sales Training experience
• Or Master's degree and 4 years of Sales Training experience
• Or Bachelor's degree and 6 years of Sales Training experience
• Or Associate’s degree and 10 years of Sales Training experience
• Or High school diploma / GED and 12 years of Sales training experience

Requirements

• Experience defining learning goals and objectives with key internal clients and establishing, communicating, and leading teams to timelines and financial targets.
• Demonstrated people-leadership experience, including coaching, developing, and influencing high-performing sales or cross-functional teams in a complex specialty-biopharma environment.
• Prior specialty or rare disease field experience is strongly preferred; experience in NMOSD, gMG, neuroimmunology, or neuromuscular disease is highly desirable.
• Experience in sales, marketing, and/or training in rare-disease neurology, preferably supporting NMOSD and/or gMG, biologic therapies, infusion-administered therapies, and complex patient journeys.
• Experience working with Sales, Medical Affairs, Market Access, Patient Services, Regulatory, Legal, Compliance, and vendor-management teams as a client or functional-unit lead.
• Experience in content development and instructional design is a plus.
• Strong clinical competence in rare-disease neurology to model and shape curricula, including disease-state education, diagnostic pathways, treatment access, and patient-management considerations.
• Ability to translate market and customer insights into compliant, actionable training that advances field capability and customer value.
• Strong interpersonal, communication, coaching, and selling skills.
• Understanding of the access and reimbursement environment, patient-support services, and Veeva data systems.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models, including remote work arrangements, where possible.