Role Description
The Motus Business Development group is looking for a customer-focused sales professional to join the team as a Senior Enterprise Account Manager. In this role, you will be responsible for the overall success of a book of business made up of some of our largest and most sophisticated accounts, each representing at least $150k in annual recurring revenue (ARR). This is a quota-carrying position, and you will drive revenue through renewals, upsells, and account growth.
Our ideal candidate has a proven history of exceeding revenue targets with complex, multi-divisional accounts with diverse stakeholders, outstanding organization and influencing skills, and a high level of personal accountability and independence.
Position Duties
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Maintain and grow the revenue base for your book of business by driving expansion and upsells for new products at time of renewal and off-cycle.
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Develop trusting relationships with stakeholders across your customer base as well as a deep understanding of their business landscape and goals; proactively anticipate future needs and risks.
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Apply a consistent sales process like MEDDPICC to document and drive forward sales opportunities effectively.
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Consult with customers on new features and product offerings to drive upsell revenue and deliver presentations on new product offerings and enhancements.
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Establish and lead a defined sequence of events for each customer opportunity through accurate and timely pipeline management.
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Drive full-cycle sales process for upsell and expansion opportunities.
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Maintain detailed customer and prospect information in Salesforce, with the goal being that management can quickly understand the status of customer relationships and the sales pipeline.
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Partner with Customer Success Managers to ensure positive engagement with the Motus platform, evaluate program changes, and successfully navigate expansion and upsell opportunities.
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Travel up to 25% for customer meetings, onsite visits, and team events.
Qualifications
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5+ years of experience in a customer-facing, quota-carrying role such as Account Executive or Account Manager, including at least 3 years focused on large-scale enterprise accounts where primary responsibility is exponential growth of revenue in the customer base.
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Experience selling subscription-based software, with a strong understanding of recurring revenue, renewals, and account expansion.
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Demonstrated experience exceeding quota, successfully closing six-figure opportunities and managing contract renewals.
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Proven ability to lead the full sales cycle - discovery, qualification, value presentations, objection handling, negotiations, contracting, and closing – while navigating multiple decision-makers across various departments in a customer organization.
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Training and practical experience using Challenger, Sandler, MEDDPICC, or another established sales methodology to qualify and advance opportunities.
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Experience selling fleet management technology and/or using Motus a plus.
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High emotional intelligence and empathy; communicating clearly, confidently, and with conviction to build credibility with executive leaders and lead strategic conversations focused on business outcomes.
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Outstanding communication (written and verbal) and presentation skills.
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Demonstrated ability and desire to work and excel in a fast-paced environment.
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Excellent multitasking, organizational, and project management skills; close attention to detail.
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Ability to understand and articulate technical concepts and derive solutions.
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Willing and able to travel up to 25% for customer meetings, onsite visits, and team events.
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Proficiency in Sales tools and technology including MS Office, Salesforce, Gong, Outreach, HighSpot.
Benefits
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Medical Insurance, Dental Insurance, Vision Insurance (effective day one).
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Open Paid Time Off.
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Flexible Spending Accounts & Health Savings Accounts.
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Motus-Fidelity 401K Plan.
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Company-paid Short/Long-term Disability & Basic Life Insurance Plans.
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Family Planning and Parenting Support Benefits through Maven.
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$1000 Home Office Reimbursement Program.
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$2000 Internal Referral Program.
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WorkAnywhere Reimbursement of Internet and Cellular Costs.
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16 weeks maternity and adoption leave.
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12 weeks paternity leave.