[Hiring] Senior Director II – Media Agencies, Client Sales & Insights @Circana

Role Description

Reporting to the Senior Vice President (SVP) Agency partnerships, you will be the Client Sales & Insights leader for the Media Vertical with specific focus on our large and growing Agency & Walled Garden clients. You will be responsible for strategic planning, executive alignment, revenue generation and client success, serving as the subject matter expert and key decision maker for the Market Measurement and CSIA business within the Media Vertical.

Job Responsibilities

• Commercial Growth & Business Leadership:
  • Own and grow revenue for Circana's Market Measurement and CSIA solutions across the Media Vertical, with primary focus on Advertising Agency Holding Companies and Walled Garden partners.
  • Develop and execute strategies that expand existing client relationships and drive new business opportunities for these solutions.
  • Identify emerging market trends, competitive dynamics, and client needs to inform commercial strategy and growth priorities.
• Product Market Fit & Solution Strategy:
  • Lead the optimization of product-market fit for Agency and Walled Garden clients by identifying, prioritizing, and documenting key client use cases and business requirements.
  • Partner cross-functionally with Product, Analytics, and Commercial teams to ensure Circana solutions address high-value client needs and deliver measurable business outcomes.
  • Influence solution packaging, pricing, and go-to-market strategies to maximize client value and commercial performance.
• Client Success & Executive Relationship Management:
  • Drive customer success, retention, and growth by increasing client adoption, engagement, and utilization of Circana solutions.
  • Build and maintain trusted advisor relationships with senior client stakeholders and decision-makers, fostering strategic partnerships and identifying opportunities for innovation and expansion.
  • Ensure the consistent delivery of exceptional client experiences through effective coordination and alignment of internal stakeholders and resources.
  • Lead executive business reviews and strategic planning discussions that demonstrate value, strengthen partnerships, and support long-term growth objectives.
• Strategic Planning & Operational Excellence:
  • Own the strategic planning, execution, and performance management for Market Measurement & CSIA solutions at Agencies and Walled Gardens.
  • Develop annual plans, account strategies, and revenue targets that align with organizational objectives.
  • Lead quarterly business reviews, revenue forecasting, and performance assessments to ensure achievement of growth and profitability goals.
  • Maintain accountability for pipeline health, forecast accuracy, CRM integrity, and sales process excellence.
  • Drive alignment across Commercial, Finance, Product, Technology, and other cross-functional partners to achieve business objectives and resolve complex challenges.
• Leadership & Team Development:
  • As the business grows, build, lead, and develop a high-performing team of Customer Intelligence Managers, creating a culture of accountability, collaboration, innovation, and continuous learning.
  • Provide coaching, mentorship, and performance leadership to ensure team capability scales with business growth and evolving client needs.
• Cross-Functional Collaboration & Enterprise Influence:
  • Partner closely with Commercial leaders, Customer Success, Product, Analytics, and Support teams to deliver integrated client solutions and drive business outcomes.
  • Integrate and align with Circana’s best practices & ways-of-working across the broader Circana CI organization.
  • Integrate and champion Circana's best practices, operating models, and ways of working across the Media business.
  • Influence enterprise priorities and strategic initiatives by serving as the voice of Agency and Walled Garden clients across the organization.
• Thought Leadership & Subject Matter Expertise:
  • Serve as the senior business leader and subject matter expert for Market Measurement and CSIA solutions within the Media Vertical.
  • Represent Circana with key industry stakeholders, clients, and partners, providing thought leadership on business intelligence, and industry innovation.
  • Drive strategic decision-making and innovation initiatives that strengthen Circana's market position and create long-term value for clients and the organization.

Qualifications

• 8+ years of experience in Market Measurement, Media Analytics, Customer Insights, or related data and analytics solutions.
• 3+ years of experience leading revenue growth, retention, and strategic client relationships for enterprise accounts.
• Strong knowledge of advertising agencies, media platforms, and the digital advertising ecosystem.
• Demonstrated success driving renewals, revenue growth, client adoption, customer satisfaction, and new business opportunities.
• Proven ability to translate client needs into scalable solutions by partnering across Commercial, Product, Analytics, and Customer Success teams.
• Experience developing strategic business plans, account plans, forecasts, and budgets to achieve growth objectives.
• Ability to influence senior stakeholders and drive cross-functional alignment on business priorities and client outcomes.
• Experience leading, coaching, and developing high-performing teams in a growth-oriented environment.
• Strong business acumen, analytical thinking, and problem-solving skills.
• Excellent communication, presentation, and relationship-building skills with the ability to engage executive-level stakeholders.
• Self-motivated, results-oriented leader with a growth mindset, strong attention to detail, and a commitment to continuous improvement.

Requirements

• Circana Behaviors:
• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Benefits

• Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
• This job is also eligible for bonus pay.