[Hiring] Senior Director, Commercial Operations and Pricing @Transcat, Inc.

Role Description

The Senior Director, Commercial Operations and Pricing is responsible for building and leading Transcat’s commercial operating model across the Sales team to drive profitable growth, share gain, and competitive differentiation. This role owns sales coverage design, sales capability development and training, compensation alignment, commercial analytics, and pricing across the organization.

• Align sales coverage models, account segmentation and tiering to ensure resources are focused on the highest-value opportunities within each territory.
• Define and roll out standardized sales processes and methodology, integrated with the CRM.
• Build an ongoing training curriculum to develop critical selling capabilities across the sales organization.
• Partner with Finance, HR, and Sales leadership to align sales compensation to desired behaviors.
• Leverage connectivity and analytics in partnership with the IT team to improve speed, focus, and predictability.
• Develop and execute enterprise pricing strategy to maximize profitability and competitiveness.

Qualifications

• Strong knowledge of sales operations, commercial operations, and pricing strategy in a B2B environment.
• Proven experience designing and implementing account segmentation and territory coverage models.
• Experience defining and rolling out sales process methodology and driving CRM adoption.
• Experience designing and administering sales incentive compensation plans.
• Familiarity with AI-enabled sales tools, connectivity platforms, and commercial analytics.
• Strong analytical and financial acumen, including pricing, margin, and deal analysis.
• Excellent communication and presentation skills, with the ability to influence senior stakeholders.
• Demonstrated ability to lead cross-functional initiatives without direct authority.
• Strong project management and organizational skills, with the ability to manage multiple priorities.
• High level of business acumen and strategic thinking.

Requirements

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field; MBA preferred.
• 15+ years of relevant experience in sales operations, commercial operations, pricing, or related commercial roles, including leadership experience.
• Demonstrated experience with Salesforce (SFDC) or comparable CRM platforms.
• Experience designing and administering sales compensation plans preferred.

Benefits

• Work that matters.
• A values-based culture where people care about each other and the work they do together.
• Flexibility.
• Training and development to accelerate learning and career advancement.
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Pay range is $175,000 - $225,000.