[Hiring] Senior Account Executive @1eb079d3-bb50-438a-a731-eaa18a982193

Role Description

Key Lime Interactive is looking for a Senior Enterprise Account Executive who knows how to open doors, build trusted executive relationships, and turn complex business challenges into meaningful opportunities. This is a new-business role for someone who enjoys creating momentum. You’ll own new-logo growth across enterprise organizations, working with leaders in UX, CX, Product, Research, Digital, Innovation, and Marketing.

You won’t inherit a book of business and simply maintain it. You’ll identify the right companies, find the right people, start conversations, uncover opportunities, and guide complex deals from first interaction through close.

Your mission is straightforward:

• Bring KLI into more rooms with more great companies.

You’ll:

• Build new enterprise relationships.
• Identify and engage senior decision-makers within Fortune 1000 and other strategic accounts.
• Create pipeline using your network, thoughtful outbound, introductions, LinkedIn, events, conferences, referrals, and creative prospecting to generate new opportunities.
• Lead consultative sales conversations to understand the business challenge behind the initial request and identify where KLI can create meaningful value.
• Sell complex research and consulting engagements, connecting client needs with KLI’s UX, CX, research, strategy, accessibility, benchmarking, and emerging-technology expertise.
• Expand the opportunity by looking beyond the first project to identify broader needs, additional stakeholders, and long-term partnership potential.
• Build compelling solutions by partnering with our research and strategy teams to develop proposals and scopes of work that clients want to buy.
• Own your pipeline and number by managing opportunities in HubSpot, forecasting accurately, maintaining momentum, and driving deals through close.
• Represent KLI in the market by attending conferences, client meetings, dinners, industry events, and pitches. Approximately 30% travel is expected.

Qualifications

• 5+ years of successful enterprise sales experience selling professional services, consulting, research, CX/UX, insights, or another complex solution.
• Experience selling into Fortune 1000 or similarly complex organizations and understand how to navigate multiple stakeholders and longer sales cycles.
• Ability to build relationships with senior and executive-level buyers.
• Comfortable creating your own opportunities rather than waiting for leads to arrive.
• Ability to prospect thoughtfully across email, phone, LinkedIn, events, referrals, and your professional network.
• Ability to move from an initial conversation to a larger strategic opportunity.
• Exceptional communication skills, whether writing an introductory email, leading a discovery call, or presenting to executives.
• Comfortable with autonomy and accountable for your results.
• Resilient, curious, creative, competitive, and genuinely good with people.
• Ability to create momentum and keep a complex deal moving.

Requirements

• Experience selling into or working with UX, CX, Product, Research, Insights, Digital, Innovation, or Marketing teams is a strong plus.
• Existing relationships in these areas are valuable, but we’re equally interested in someone who has demonstrated that they know how to build them.
• Experience with HubSpot or a similar CRM is also helpful.
• Curiosity to understand our clients’ challenges, ask intelligent questions, articulate the value of the work, and know when to bring our experts into the conversation.

Benefits

• Comprehensive medical, dental, vision, and life insurance.
• Company-paid short-term and long-term disability insurance.
• Supplemental benefit options.
• 401(k) with company matching eligibility after one year.
• 14 days paid vacation.
• 6 paid sick days.
• 8 company holidays.
• Fully remote work.
• Travel to conferences, client meetings, and industry events.
• The autonomy to make a meaningful impact on how KLI grows.