Role Description
The Salon Business Consultant is a consulting and relationship-building solution specialist role, covering and growing a territory in and around Newburgh, IN, Mt Vernon, Owensboro KY, and Evansville IN.
Essential Functions:
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Responsible for an assigned territory of customers to help grow their salons' overall sales.
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Meet and achieve assigned sales goals by utilizing manufacturer education and sales resources.
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Expand sales through opening new doors and selling approved beauty products while introducing new products and concepts.
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Use all forms of social media to serve salons, barbers, spas, schools, and licensed beauty professionals.
Primary Duties:
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Identify key accounts within territory and establish an efficient route to grow and develop existing customers while seeking new partnerships.
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Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of in-salon promotions, programs, and concepts.
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Determine customersβ needs and offer products and services to meet those needs.
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Communicate all sales initiatives through partnering with vendors to achieve corporate sales goals.
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Acknowledge and respond to all communication in a timely manner (24 hours).
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Analyze accounts to decide on brand support, education, and promotions needed for growth.
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Call on customers in person to execute established sales goals.
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Comply with established procedures regarding the processing of returns.
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Work with all areas of business, including customer service, accounts receivable, and IT.
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Prospect for new customers through cold calling, social media, and other digital outlets.
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Manage all administrative aspects of the role in a timely manner, including daily order entry and maintenance of customer information in salesforce.com.
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Attract and retain salon clientele using social media for communication, promotion, education, and product knowledge.
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Conduct effective in-person and virtual product knowledge classes.
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Communicate with the Manager regarding calls, visits, orders, and sales progress.
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Be a subject matter expert on utilizing digital platforms & social media to grow the business.
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Attend all meetings, functions, and events as established by the Company or Supervisor.
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Participate in shows, setup and dismantling of displays, and handling back stock.
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Support new initiatives with a growth mindset and foster change management throughout the team.
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Exhibit a desire to learn and grow, striving for continuous improvement.
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Schedule and attend business development days (BDD) to increase product knowledge.
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Remain agile to changes in the market while building industry knowledge.
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Create an organized work environment and workflow to efficiently service customers.
Qualifications
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High school diploma or equivalent certification.
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Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
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Must live within the assigned territory.
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Working knowledge of inventory control systems and visual merchandising is strongly preferred.
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Excellent knowledge and experience using social media platforms to build pipelines and business needs.
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Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle.
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Ability to build an online community and create social connections.
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This position requires travel on a local level within the territory.
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Ability to work in a constant state of alertness and a safe manner.
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Strong time management and organization skills.
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Ability to present a professional business image and interact positively with the public.
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Ability to communicate clearly and effectively, both orally and in writing.
Requirements
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Frequent and sometimes prolonged periods of driving are necessary for this role.
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Committed to working scheduled hours with flexibility for additional hours based on business needs.
Working Conditions / Physical Requirements
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The work environment involves everyday risks or discomforts requiring normal safety precautions.
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Sitting, driving, standing, and walking.
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Bending and twisting neck, bending waist (forward or sideways).
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Climb and balance, stoop and kneel, squatting (crouch or sit on oneβs heels).
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Reaching with hands and arms, lifting up to 25 lbs.