[Hiring] Salesforce Solution Architect @Ruri Software Technologies LLC

Role Description

Salesforce Solution Architect- Field Service Lightning

• Location: Remote
• Duration: Long term
• Primary responsibilities include overall project and customer success as well as:
• As a key contributor on a project team, guide customers through the implementation of Salesforce solutions.
• Engage customer stakeholders to understand desired business outcomes and define success criteria.
• Articulate to customer stakeholders the value of recommended solutions and approach.
• Lead Customer-facing Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements.
• Perform fit-gap analysis between Salesforce functionality and client requirements.
• Document business requirements as part of the Technical Design Document in collaboration with Technical Architect.
• Manage the delivery and testing of the functionality by Development resources.
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner.
• Develop training curriculum and deliver training sessions to the solution's end users.

Qualifications

• FSL Architect, Service Cloud, at least 5 E2E Implementations in SA role.
• Certified Salesforce Field Service Lightning Consultant.
• Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc).
• Ability to configure Service Rules and Objectives in support of Field Service business processes.
• Experience installing FSL managed package and guided setup configuration.

Company Description