[Hiring] Salesforce Sales Cloud Consultant @Faye

Role Description

We are looking to immediately engage an experienced Salesforce Sales Cloud Consultant to support a portfolio of existing customer deployments as part of our CRM & CX Professional Services team. This is a client-facing consulting role requiring both strong business analysis skills and hands-on Salesforce delivery experience.

Engagement & Availability:

• Remote position
• Open to hourly contract or full-time employment
• 100+ hours per month expected
• Must be available during North America business hours
• Supporting customers primarily based in North America

Responsibilities & Duties:

• Provide Salesforce Sales Cloud consulting across multiple active customer environments
• Lead and support business analysis activities, including:
  • Requirements gathering
  • Process mapping
  • Solution design aligned to Salesforce best practices
• Translate business requirements into practical, scalable Salesforce solutions
• Configure and enhance Salesforce Sales Cloud, including:
  • Leads, Accounts, Contacts, Opportunities
  • Reports and Dashboards
  • Automation (Flows, validation rules, approvals, etc.)
• Deliver system changes end-to-end, including:
  • Configuration and light technical delivery
  • Testing and deployment
  • Documentation and client walkthroughs
• Collaborate with internal consultants, project managers, and technical resources
• Support ongoing managed service engagements and incremental enhancements

Qualifications

• Proven experience as a Salesforce Sales Cloud Consultant (not admin-only)
• Strong consulting and client-facing experience within a professional services environment
• Demonstrated ability to operate at a business analyst / functional consultant level
• Hands-on Salesforce configuration and delivery experience
• Experience supporting multiple client environments simultaneously
• Salesforce certifications (Sales Cloud–related certifications required)
• Excellent communication skills, both written and verbal

Requirements

• Experience with Conga (CPQ, Contracts, Composer) - Nice to have
• Experience with Salesforce ERP integrations - Nice to have
• Familiarity with additional Salesforce ecosystem products - Nice to have
• Prior experience working in managed services or long-term support engagements - Nice to have

Performance Factors & “Soft Skills”

• Highly self-motivated and hard working
• Caring about clients
• Positive, can do, “anything is possible” attitude
• Love of software
• Significant attention to detail
• Prioritize effectively and work with a sense of urgency
• Demonstrable energy, determination, and persistence
• Sense of humor

We’re also looking for a team member whose performance and attitude will be consistent with our company values:

• Take Care of Our Clients
• Anything is Possible Attitude
• Move Fast
• Innovate
• Growth Mindset
• Conscious & Enthusiastic Teamwork
• Own What Happens

All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status or medical condition.