[Hiring] Salesforce CRM Admin/Developer @DMS Vision

Role Description

Position: Salesforce CRM Admin/Developer

Location: Madison, WI (Remote but prefer Local Residents)

Contract: 12+Months Contract

Key Responsibilities:

• Configure and deploy Salesforce solutions, including Blackthorn Events.
• Conduct detailed business analysis and document findings.
• Provide technical support and guidance to end users.
• Collaborate with the ECES team to follow development and governance best practices.
• Lead or support training and change management activities.

Qualifications

• 3+ years' experience as a Salesforce administrator or developer in a production environment.
• 3+ years’ experience in business analysis including:
  • Eliciting requirements
  • Documenting processes
  • Business case development
  • Impact measurement
  • Change management leadership
• Experience designing and implementing technology solutions.
• Certification(s) in Salesforce (Administrator, Developer, or Architect).

Requirements

• Experience implementing and supporting Blackthorn Events.
• Technical support experience.
• Training development and facilitation experience.
• Additional Salesforce certifications (Business Analyst, Platform App Builder).
• Experience with Informatica, Design Thinking, or equivalent methodologies.
• Experience in higher education.
• Familiarity with Salesforce Education Data Architecture (EDA).

Company Description