[Hiring] Salesforce Administrator @Convene, Inc.

Role Description

The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.

• THE PERSON IN THIS ROLE MUST BE COMFORTABLE WORKING FULL US BASED HOURS TO SUPPORT US BASED CLIENT.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• Minimum 3+ years of Salesforce Administration experience
• Advanced knowledge of Salesforce configuration, customization, and integration
• Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities
• Proficient in SQL and Apex programming
• Salesforce QA experience is preferred

Requirements

• Create and maintain users, roles, profiles, security settings, custom objects, and fields
• Develop and maintain reports, dashboards, workflows, and other automation
• Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
• Develop, document, and maintain operational processes and procedures related to Salesforce
• Provide technical support and training to end-users on Salesforce usage