[Hiring] Sales Training Manager @Veracyte

Role Description

The Prosigna Sales Training Manager is responsible for executing the annual training plan and strategy. The Sales Training Manager assists in the development and is accountable for updating and executing it throughout the year. Key responsibilities include:

• Successful onboarding of new sales representatives through a comprehensive onboarding/training process.
• Annual advanced training for more tenured sales representatives.
• Collaborating with Marketing, Sales, Medical Affairs, and other Veracyte personnel to plan, create, and execute training workshops at sales meetings and quarterly online training throughout the year.
• Fostering collaboration, continuous learning, innovation, accountability, and a commitment to excellence.
• Developing and executing a comprehensive training curriculum for sales representatives that aligns with the company’s sales and marketing strategies, including:
• New Hire Training and Advanced Training.
• Updating, writing, and developing training content (in both written and video formats) with input from cross-functional departments.
• Including both at-home study curriculum and live classroom curriculum.
• Assisting with administrative logistics and support materials.
• Leading classroom sales training.
• Onboarding new sales hires, including training calls and coordinating ride-alongs with existing sales team members.
• Ensuring training programs support the changing needs of the business.
• Conducting ongoing gap analyses and leveraging insights from the commercial team to inform training strategies.
• Assessing individual results and overall effectiveness of the delivered training.
• Utilizing a variety of learning techniques effective for individuals with diverse backgrounds and experiences.
• Evaluating sales rep performance during training and providing feedback to the Regional Sales Directors (RSD) and key stakeholders.
• Leading training for any new employees outside the sales team within the Business Unit.
• Working with the Marketing team to plan, create, and execute virtual or in-person training modules for new sales resources and product enhancements.
• Participating in the commercial strategic planning process (annual brand and tactical plan).
• Responsible for MLR approval of training material and ensuring compliance with regulatory requirements.

Qualifications

• Strong coaching skills: Ability to lead by example, demonstrating a desire, positivity, and empathy to support the development and success of others.
• Adaptability: Maintains effectiveness when experiencing major changes in work responsibilities or environment.
• Strong communication skills: Written, oral, and presentation skills, with the ability to conduct both classroom and remote training.
• Sales Experience: Proven track record of sales territory management including consistent performance.
• Technical and functional computer skills: Fluent with Microsoft Office (Word, PowerPoint, Excel, SharePoint) and Salesforce.
• Strong project management skills: Ability to create and maintain a clear plan of action, prioritize and manage multiple projects.
• Strong time management skills: Effectively managing one’s time and resources to ensure work is completed efficiently.
• Collaborative team player: Works cooperatively with others to help the team achieve its goals.
• Strategic agility: A continuous learner with strong curiosity, able to synthesize information and feedback to develop practical solutions.

Requirements

• 7+ years successful experience in commercial sales training or equivalent medical/biotech/pharmaceutical industry.
• 4-year degree in business, life sciences, healthcare, education, or related field; or equivalent experience.
• Familiarity in commercial medical sales into physician offices in the IVD or LDT space.
• Regional or National Sales Trainer or Sales Training experience (internally or externally), preferred.
• Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies.
• Ability to travel 15-25% of the time – dependent on the needs of in-person training.

Preferred Qualifications

• Experience supporting breast cancer oncology products, diagnostics, or related therapeutic areas.
• Demonstrated experience developing, implementing, and facilitating sales training programs for field-based commercial teams.
• 2+ years Veracyte experience.

Benefits

• Competitive compensation and benefits.
• Commitment to fostering an inclusive workforce.
• Recognition as a 2024 Certified™ Great Place to Work® in both the US and Israel.