[Hiring] Sales Training Manager @Zimmer, Inc.

Role Description

The Monogram Sales & Clinical Training Manager will be responsible for designing, developing, and implementing a comprehensive sales and clinical training program focused on supporting orthopedic robotics solutions. As a subject matter and technical expert, this role ensures that sales representatives and clinical specialists are equipped with the knowledge, skills, and confidence to effectively promote and support robotic-assisted orthopedic procedures. The Monogram Sales & Clinical Training Manager will collaborate cross-functionally with Sales, Marketing, Medical Education, and R&D teams to deliver best-in-class training experiences that drive adoption and customer satisfaction.

What You Can Expect

• Program Development
  • Create a structured training curriculum for sales representatives and clinical teams, covering product knowledge, surgical workflows, and robotics technology.
  • Develop blended learning solutions (e-learning, in-person workshops, virtual sessions) to maximize engagement and retention.
  • Identify technology to scale training execution (e.g., AI training tools).
  • Ensure training content aligns with regulatory requirements and company standards.
• Execution & Delivery
  • Manage end-to-end training program rollout, including scheduling, logistics, and resource allocation.
  • Facilitate live training sessions and workshops as needed.
  • Create scalable LMS resources to ensure program success & easy access resources.
  • Implement standardized assessment tools and results tracking to measure competency and program effectiveness.
• Stakeholder Collaboration
  • Partner with Sales Leadership to identify skill gaps and training priorities.
  • Provide timely virtual and practical clinical support to sales team members requiring assistance for product knowledge cases or troubleshooting.
  • Work closely with Clinical Education, MRX team and R&D to ensure technical accuracy and relevance.
  • Coordinate with Marketing & Medical Education for consistent messaging, quality of clinical content and branding of materials.
• Continuous Improvement
  • Gain hands-on experience, become a product expert and continuously upskill self to facilitate high quality teaching.
  • Monitor program performance through feedback, metrics, and adoption rates.
  • Update training content based on product enhancements, market trends, and user feedback.
  • Stay current on orthopedic robotics advancements and best practices in adult learning.

Qualifications

• Strong understanding of orthopedic surgical procedures and/or robotics technology.
• Proven ability to design and deliver engaging training programs.
• Excellent communication, project management, and stakeholder management skills.

Requirements

• Minimum Requirements:
  • Bachelor's Degree and 4 years of relevant experience, or
  • Associate's Degree and 6 years of relevant experience, or
  • High School Diploma or Equivalent and 8 years of relevant experience.
• Preferred Experience/Education:
  • Bachelor’s degree in Business, Education, Healthcare, or related field (Master’s preferred).
  • 5+ years of experience in program management, training development, or sales enablement within medical devices or healthcare.
  • Experience with Learning Management Systems (LMS) and digital training tools.
  • Certification in instructional design or adult learning principles.
  • Familiarity with regulatory compliance in medical device training.
  • Deep understanding and/or experience with competitive CT robotic systems.

Travel Expectations

• Ability to travel up to 40%, as required.

Expected Compensation Range

• $125,000 - $157,000 USD/annual