[Hiring] Sales Team Lead @HireBoost

Role Description

We are seeking a CSM – Appointment Setter Team Lead to lead, coach, and support a seven-person appointment-setting team. This is a hands-on sales leadership role for someone who understands that great leadership requires more than managing a dashboard. You will:

• Coach sales conversations
• Review calls
• Monitor KPIs
• Support setters with challenging prospects
• Troubleshoot lead-flow issues
• Participate in appointment setting yourself

The Team Lead will help the department consistently generate qualified, high-quality consultations for the Sales Closers while maintaining strong CRM compliance, fast lead response times, and a healthy team culture. This role is ideal for an experienced sales leader who is results-driven, emotionally intelligent, highly organized, and passionate about developing people.

Qualifications

• At least 2 years of experience in appointment setting, SDR leadership, inside sales, call-center leadership, or a related sales management role
• Demonstrated experience coaching sales conversations and improving measurable team performance
• Strong experience working with KPIs, scorecards, call reviews, accountability conversations, and performance improvement plans
• Working proficiency with GoHighLevel (GHL)
• Experience with Kixie or another power dialer is required
• Strong ability to analyze sales funnel data and clearly identify performance gaps
• Excellent verbal and written communication skills
• Strong emotional intelligence, sound judgment, and dependable follow-through
• Comfortable leading conversations involving older adults, Parkinson's patients, caregivers, and sensitive healthcare-related topics
• Ability to work remotely from a private, quiet, professional environment with reliable high-speed internet
• Availability to work a staggered schedule that includes assigned weekend coverage

Requirements

• Experience leading a remote appointment-setting or healthcare sales team
• Experience with AI-powered call scoring, script analysis, or automated QA systems
• Familiarity with HIPAA-conscious workflows and patient-data privacy
• Experience working cross-functionally with Marketing, QA, Sales Closers, and Revenue Operations
• Experience in high-ticket healthcare, wellness, or consultative sales

Benefits

• $2,500 monthly base compensation
• $50 commission for each Detect Kit sold from appointments personally set by you, subject to company attribution and commission policies
• 100% remote position
• Leadership role with direct responsibility for a seven-person sales team
• Opportunity to develop and coach a growing healthcare sales organization
• Hands-on exposure to sales operations, marketing, QA, and revenue strategy
• Staggered five-day workweek with planned rest days and assigned weekend coverage