[Hiring] Sales Support Administrator @Artinis & NIRx

Role Description

As a Sales Support Administrator at Artinis & NIRx your primary role will be to support our sales and administrative functions, ensuring operational excellence and high customer satisfaction. You will play a key role in ensuring the smooth running of our sales processes and providing vital support to our team.

• Prepare accurate and timely sales quotations and sales orders.
• Follow up diligently on orders to ensure timely processing and delivery.
• Maintain effective communication with internal administrative and purchasing teams.
• Engage regularly with key customers to ensure their needs are met and relationships are strengthened.
• Co-ordinate equipment loan processes for key customers, managing all phases from preparation through to return.
• Research customer affiliations and maintain up-to-date records.
• Regularly update information in our CRM system, ensuring data integrity and accessibility.

Qualifications

• Excellent written English skills at C1 level.
• Solid understanding of, and experience with, CRM or ERP software.
• Strong knowledge of Microsoft Office applications, especially Excel (including macros and pivot tables).
• A background in neuroscience is an advantage, but not essential.

Requirements

• This is a fully remote independent contractor position, offering a flexible and autonomous working environment.
• Your contribution will be critical in supporting the sales infrastructure, enabling seamless operations, and enhancing customer engagement.

Company Description

Artinis & NIRx is the market leader in optical brain imaging for top universities, researchers & leading industry partners. We focus on innovations in the most advanced, wide range of user-friendly and reliable fNIRS, oximetry, EEG and other research solutions.

• Formed through the merger of Artinis & NIRx in 2026.
• We have a growing, international team of 130+ dedicated professionals working across Germany, the Netherlands, the US, Canada, Japan and China.
• We invent, design, and build cutting-edge instruments and software solutions for neuroscientists.
• Together with our distributors, we consult and support leading life science researchers worldwide.