[Hiring] Sales Support Administrator @Mariner

Role Description

We are seeking a highly organized and detail-oriented Sales Support Administrator to support our Sales and Business Development teams. This role is critical to ensure sales opportunities are identified, tracked, qualified, and progressed efficiently through the sales lifecycle.

The successful candidate will be responsible for:

• Managing sales administration activities
• Monitoring public procurement opportunities
• Coordinating opportunity qualification processes
• Maintaining Salesforce data integrity
• Collaborating with sales, executive leadership, and resource management teams to support strategic growth initiatives

What you’ll be doing in the role:

• Maintain and manage sales opportunities, accounts, contacts, and activities within Salesforce, ensuring the accuracy and integrity of CRM data
• Support opportunity tracking, pipeline management, sales reporting, and performance metrics
• Assist with proposal and bid coordination activities throughout the opportunity lifecycle
• Monitor public procurement portals, tendering sites, and government procurement platforms to identify and distribute relevant business opportunities
• Maintain tracking systems for procurement opportunities, submission requirements, key deadlines, and opportunity qualification activities
• Coordinate internal opportunity review and qualification activities, including the preparation of meeting materials and documentation of decisions and action items
• Track opportunity progress to ensure alignment with internal processes and submission timelines
• Collaborate with sales, business development, resource management, and operational stakeholders throughout the pursuit process
• Identify opportunities to improve sales support processes and workflows
• Contribute to the enhancement of Salesforce utilization, reporting, opportunity management practices, and sales documentation operating procedures

Qualifications

• 2–5 years of experience in a sales support, sales operations, business development support, or administrative coordination role
• Experience using Salesforce CRM or a similar customer relationship management platform
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills, with a proven ability to build and maintain effective working relationships
• Strong attention to detail, critical thinking, and problem-solving abilities
• Demonstrated initiative, accountability, and a process-oriented approach to work
• Customer-focused mindset with the ability to support internal stakeholders effectively
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams
• Experience supporting public sector procurement, bids, RFPs, RFQs, or tender processes and familiarity with government procurement portals and public tendering environments are considered assets
• Experience coordinating cross-functional teams and executive stakeholders is considered an asset
• Knowledge of professional services, technology, consulting, or IT services industries is preferred

Requirements

• Always improving your skills and knowledge: you want to be the best at what you do
• Curious and creative; comfortable taking on new problems and challenges
• A self-starter with the ability to recommend priorities to the project leader
• Comfortable working through problems and figuring things out with minimal supervision
• Great problem-solving skills: thorough and reliable
• Able to work in a team: share knowledge and assist other team members
• A good communicator: able to explain your ideas and recommendations
• Well organized and dependable under pressure: you manage your time effectively
• Energized by our company values!

Benefits

• A values-driven workplace where people really matter
• Flexible work location support for remote work/work from home
• Competitive salary, retirement savings program, and rewards program
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days
• Unlimited training