[Hiring] Sales Specialist @Watermark Retirement Communities

Role Description

We are seeking a highly motivated, results-oriented Sales Specialist to support occupancy growth across our national portfolio. In this role, you will be assigned to under-performing or transitional communities on a rotating, quarterly basis. Your primary focus will be personally driving move-ins by managing the sales process from lead to close, working directly with prospective residents and their families. While you will provide support and guidance to the on-site sales teams, this position is hands-on and performance-focused—ideal for someone who excels in closing and thrives on meeting (and exceeding) occupancy goals.

Key Responsibilities

• Achieve sales targets and demonstrate a high level of customer satisfaction
• Travel to assigned communities across the U.S. (approximately quarterly rotation)
• Personally manage leads, conduct tours, follow up with prospects, and close new move-ins
• Develop and execute community-specific sales strategies that drive immediate occupancy growth
• Analyze local market conditions and competitive positioning to inform tactical efforts
• Partner with Executive Directors and Regional Sales Leaders to establish short-term sales plans
• Track and report key performance indicators, lead conversion metrics, and occupancy trends
• Offer sales process coaching and mentorship to on-site team members as needed
• Serve as a brand ambassador and uphold Watermark’s high standards of service and engagement

Qualifications

• 5+ years of successful direct sales experience in senior living, hospitality, healthcare, or similar field
• Proven track record of closing sales and driving occupancy results
• Excellent interpersonal, follow-up, and tour presentation skills
• Strong understanding of CRM systems and sales performance metrics
• Ability to work independently and adapt quickly in diverse environments
• Willingness and availability to travel extensively (75%+), including overnight stays
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred

Benefits

• National impact with hands-on influence in high-need communities
• Competitive salary and performance incentives
• Extensive travel support and expense reimbursement
• Comprehensive benefits package: medical, dental, vision, 401(k), PTO, and more
• Opportunities for career advancement within a growing, purpose-driven organization
• A values-driven culture where your work directly improves the lives of others
• Competitive Wages
• Get Immediate Access to Earned Income Through Dayforce Wallet
• Easy Shift Scheduling with Mobile App
• Recognition and Rewards Program
• Vacation, Holiday, and Sick Pay
• 401k Program
• Associate Discounts
• Education and Training Programs Available