[Hiring] Sales Operations Manager @zerohash

Role Description

As a Sales Operations Analyst, you'll drive sales efficiency at a pivotal moment in our growth. You'll be the bridge between our sales team and leadership—analyzing workflows, identifying bottlenecks, and building the process that let our team move faster without sacrificing rigor.

Key Responsibilities

• Sales Efficiency & Analytics:
  • Dive into sales data to uncover patterns, optimize pipeline velocity, and identify where we're winning.
  • Build dashboards and reports that tell stories our leadership needs to act on.
• KPI Tracking & Forecasting:
  • Own our sales KPIs (pipeline health, win rates, deal velocity, quota attainment).
  • Build forecasting models that actually work and adjust them as the market changes.
  • Become our source of truth for helping leadership make data-informed decisions.
• Sales Tool & Process Optimization:
  • Audit our sales tech stack (Salesforce, our CRM, outreach tools), identify gaps, champion new tools, and ensure adoption.
  • Build documentation that sellers actually follow.
• Workflow Bridging:
  • Work directly with account executives, the sales leadership team, and enabling functions (marketing, legal, finance) to optimize handoffs.
  • Reduce friction and keep deals moving.
  • Flag when our processes aren't working before they become bottlenecks.
• Deal Desk Support:
  • Partner with deal desk on pricing, structure, and margin tracking.
  • Help sales understand what deals are accretive and why margins matter in a high-growth environment.
• Forecasting & Planning:
  • Work with sales leadership to model capacity, territory planning, and resource allocation.
  • Get comfortable saying "no" when it's the right call.

Qualifications

• Comfort with data & ambiguity.
• Relentlessly curious about sales.
• A builder, not a ticket-taker.
• Credible with both data and people.
• Comfortable in financial/crypto context.
• High bias to action.

Requirements

• Experience with SQL, Python, or BI tools (Tableau, Looker, etc.).
• Understanding of the sales motion—pipeline, qualification, velocity, margin, forecasting.
• Experience with Salesforce, Slack API, or other SaaS stack automation.
• Exposure to financial services, compliance, or regulated environments.
• Experience in a high-growth company where sales ops mattered to unit economics.

Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only).
• Vision & Dental Insurance (U.S. only).
• Chance to earn equity.
• Maternity & Paternity leave (after 6 months).
• WeWork All Access Membership.
• WFH Yearly Stipend.
• L&D Yearly Stipend (after 6 months).