[Hiring] Sales Operations Associate @gFiber

Role Description

As a Sales Operations Associate for gFiber you will be responsible for supporting and improving tools and processes related to our frontline sales channels. You have a proven track record of operational excellence and have made significant improvements to the organizations where you’ve worked.

• Own core processes like territory management, performance management, and lead generation, while maintaining SOPs and partnering with Education to create training content.
• Oversee the sales intake queue, prioritize requests with leadership, and draft BRDs and one-pagers to translate business needs into technical requirements.
• Provide Salesforce administrative support—including access requests and record updates—while maintaining data integrity and managing license allocation budgets.
• Support ad hoc data analysis using SQL and Salesforce to fulfill reporting requests across the sales organization.
• Leverage AI to create solutions and tools for bespoke projects, pilots, and new initiatives.

Qualifications

• Bachelor's degree or equivalent practical experience
• 4 years experience in Sales/Revenue Operations, Sales Enablement, or Sales Development Management.
• Salesforce Administrator certification.
• Experience writing, diagramming, documenting processes and policies.
• Experience extracting data using custom SQL/SOQL queries.

Requirements

• Held a Sales Operations position in a relevant industry such as Telecommunications or SaaS for 3 years or more.
• Salesforce Developer Certification.
• Project management certification.
• Advanced SQL/SOQL expertise.
• Experience drafting and negotiating service agreements with 3rd party vendor.

Benefits

• The US base salary for this full-time position is $79,800 - $128,400 + bonus + benefits.
• As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.