[Hiring] Sales Operations Analyst @iRhythm Technologies, Inc.

Role Description

The Sales Operations organization is looking for a talented Sales Operations Analyst to drive strategic analytics, decision intelligence, and insights for the sales and partner management teams. You’ll work cross-functionally to frame ambiguous business questions, gather and organize complex data, and turn insights into actionable recommendations and reusable business capabilities.

• Deep dive into complex data sets to draw insights to help the business understand marketplace dynamics and proactively address challenges; define and build reporting infrastructure to improve visibility and performance tracking.
• Identify key performance indicators and competitive insights for use by sales leaders and executives to manage the business.
• Establish and lead operating processes for effectively managing the organization, including actively tracking key trends in lagging/leading metrics.
• Support execution and improvement in current sales processes including goal setting, forecasting, KPI reporting and dashboard management.
• Partner with sales executives on all operational and analytical requests (e.g. team restructuring, quota setting, territory planning, business performance analyses, etc.).
• Play a pivotal role in our annual strategic planning process by making recommendations in areas such as how to organize territories and improve rep productivity.
• Establish strong working relationships with sales leadership, business operations, systems, and other cross-functional teams to achieve objectives without management involvement.
• Coordinate and lead efforts to drive awareness and understanding of reports & dashboard among reps, sales leaders and executives.
• Lead initiatives end to end—from problem framing and MVP prioritization through launch, measurement, and follow-through—while creating durable organizational capacity.
• Work directly with data to assess grain, definitions, quality, validation, analytical feasibility, model limitations, and monitoring so outputs are trusted and maintainable.
• Build reusable decision-intelligence platforms and operating capabilities—not one-off dashboards or analyses—with strong governance, documentation, automation, and adoption mechanisms.
• Translate ambiguous commercial and strategic opportunities into clearly defined decisions, requirements, roadmaps, and pragmatic first releases.
• Support ad-hoc projects and report requests as needed.

Qualifications

• BA/BS Degree; Degree in Business, Finance or Accounting is a plus.
• 5+ years of hands-on analyst experience in Sales Ops.
• Strong attention to detail - you can make sense of the complex.
• Creative problem-solving skills with the ability to multi-task and prioritize business requirements in a dynamic, fast-paced environment.
• Obsession with finding process improvements and efficiencies to improve workflow.
• Advanced MS Excel skills (i.e. pivot tables, building complex formulas).
• Experience building reusable systems, automation, governance, or operating mechanisms that remain useful beyond the initial project.
• Strong ownership, integrity, and follow-through - including the willingness to surface inconvenient truths, acknowledge mistakes, respectfully challenge assumptions, and remain accountable after launch.
• Ability to communicate complex analytical and technical concepts simply, tailor depth to the audience, make recommendations clearly, preserve material uncertainty, and influence without authority.
• Strong problem-framing and strategic judgment, including the ability to select rules, heuristics, analytics, or predictive methods based on decision value, data maturity, interpretability, implementation effort, and risk.
• Demonstrated ability to learn unfamiliar business and technical domains quickly, test assumptions, correct misunderstandings, and apply new knowledge to consequential recommendations.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong service-orientation — you know how to partner cross-functionally.
• Experience with data analytics and reporting; experience with databases/data warehouses and data querying languages such as Snowflake and SQL.
• Experience using Salesforce is highly preferred.
• Ability to remain flexible and adaptable in a fast-paced environment.
• Strong documentation skills.
• Experience with Tableau.
• Ability to travel, up to 15%.

Benefits

• Competitive compensation package.
• Medical, dental, and vision coverage starting day one.
• Generous PTO and paid holidays.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid parental leave and family benefits.
• Pet insurance discounts, cultural committees, volunteer opportunities, and more.

Company Description

iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.