[Hiring] Sales Manager @Grand Hotel

Role Description

Grand Hotel is seeking an experienced sales professional to join our team as a Sales Manager, responsible for driving group room and banquet revenue within assigned Corporate and Association market segments.

• Responsible for Corporate and Association group sales for Grand Hotel, with accountability for achieving assigned group room night, room revenue, and banquet revenue goals.
• Develops and converts new business within assigned market segments through consistent prospecting, relationship building, and account development.
• Maintains a primary focus within the Corporate segment on the Incentive Travel Market, developing relationships and pursuing qualified incentive group opportunities.
• Manages assigned Association accounts with a focus on retention, account growth, rate growth, and maximizing overall account value.
• Prospects and develops new Michigan and national Association business, identifying opportunities that align with Grand Hotel’s need periods and revenue objectives.
• Develops and maintains relationships with incentive houses, third-party meeting planners, corporate clients, association executives, and other key industry partners.
• Positions and sells Grand Hotel as a premium destination experience, effectively communicating the value of the property while supporting rate integrity.
• Generates profitable group business across guest rooms and banquet revenue through new business development and existing account management.
• Evaluates opportunities based on dates, room block, rate, banquet spend, and overall revenue potential, working collaboratively with Revenue Management and hotel leadership as appropriate.
• Manages the sales process from initial prospecting and qualification through proposal, negotiation, contracting, and turnover to the appropriate servicing team.
• Meets or exceeds established sales goals and production targets, including room nights, room revenue, banquet revenue, and other assigned performance metrics.
• Maintains an active sales pipeline, conducts consistent prospecting and account follow-up, and accurately tracks sales activity, account production, and future opportunities.
• Conducts client presentations, site visits, property tours, and relationship-building activities both on-site and virtually.
• Partners with Events, Revenue Management, Marketing, and hotel operations to ensure a seamless transition from sales to execution and identify opportunities for repeat and incremental business.
• Represents Grand Hotel at industry trade shows, sales missions, networking events, and client appointments approximately 3–5 times per year, or as business needs require.

Qualifications

• Demonstrated experience in hotel, resort, destination, group, or hospitality sales.
• Experience developing new business as well as managing and growing existing accounts.
• Strong prospecting, relationship-building, negotiation, and closing skills.
• Ability to effectively communicate and sell the value of a premium destination experience.
• Strong business acumen with the ability to evaluate opportunities based on rate, dates, room nights, banquet spend, and overall revenue potential.
• Ability to work collaboratively with Revenue Management and other hotel disciplines to support sound business decisions.
• Strong communication, presentation, organization, and follow-up skills.
• Ability to independently manage assigned accounts, maintain an active sales pipeline, and achieve established revenue and production goals.
• Ability to work independently in a primarily remote environment while remaining highly engaged and connected with the broader Grand Hotel team.
• Experience with Corporate, Association, Incentive, luxury, or destination group sales is preferred.

Requirements

• This position is primarily remote, with travel to Mackinac Island approximately 5–7 times during Grand Hotel’s six-month operating season, or as business needs require.
• Additional travel is expected for industry trade shows, sales missions, networking events, and client appointments approximately 3–5 times per year, or as business needs require.

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match