Role Description
Trase is looking for a customer-facing Sales Engineer/Solution Architect who can partner with Sales to translate customer needs into clear product use cases, design technical solutions, and build rapid demos that help customers understand what’s possible. This role blends technical solutioning, product thinking, and polished customer communication. You'll be a key bridge between prospects/customers, Sales, Product, and Engineering.
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Partner with Sales on discovery calls, technical deep-dives, and evaluations; clarify requirements and success criteria.
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Translate customer problems into product use cases, solution approaches, and scoped implementation plans.
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Explain Trase’s platform and agent capabilities to technical and non-technical stakeholders.
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Build rapid demo mock-ups and proof-of-concepts (including lightweight “cloud code”/scripted demos) to validate workflows and accelerate deals.
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Own and evolve demo assets: reusable scenarios, sample data, reference architectures, and competitive positioning.
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Write clear artifacts: requirements summaries, solution proposals, architecture diagrams, and handoff docs for delivery teams.
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Partner with Product on feedback loops: surface recurring needs, prioritize gaps, and propose roadmap opportunities grounded in customer signal.
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Support delivery handoff: ensure Engineering has the context needed to implement what was sold (and that commitments match reality).
Qualifications
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Experience as a Sales Engineer, Solutions Architect, Forward Deployed Engineer, or Solution Consultant supporting customer-facing technical sales.
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Strong technical fluency: comfortable fielding technical questions, explaining system behavior, and reasoning about tradeoffs.
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Excellent communication: able to lead conversations, simplify complexity, and build trust with customers.
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Product-minded: can turn ambiguous customer input into crisp requirements, use cases, and prioritized next steps.
Requirements
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Proven ability to build quick demos or prototypes to illustrate solution paths and unblock decisions.
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Comfortable working with APIs, integrations, and configurable product surfaces (and learning new systems quickly).
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Can work cross-functionally across Sales, Product, and Engineering with strong follow-through.
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Comfortable in fast-moving environments where priorities shift based on customer feedback.
Benefits
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Career track opportunity with potential for rapid advancement with strong performance as the firm grows.
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100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.
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Paid maternity and paternity for 14 weeks at employees' normal pay.
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Unlimited PTO, with management approval.
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Opportunities for professional development and continued learning.
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Optional 401K, FSA, and equity incentives available.
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Mental health benefits are available through Tara Mind.