[Hiring] Sales Engineer – After Sales Service @Thöni Industriebetriebe

Role Description

We are seeking a highly motivated Sales Engineer for After Sales Service in the biogas sector, with a strong technical background and a solid network within the industry. The successful candidate will focus on public customers and act as a key link between clients and our service organization.

• Achieve sales targets in After Sales Service (revenue, margin, and market penetration)
• Increase the number of customers and expand market share
• Strengthen customer loyalty and long-term relationships
• Enhance the company’s image in all external interactions
• Ensure efficient, timely, and cost-effective execution of all tasks

Sales & Customer Management

• Advise customers on service products for biogas plants (applications, benefits, optimization potential)
• Maintain and develop strong relationships through regular customer visits
• Manage and coordinate a network of existing customers
• Identify and acquire new customers, with a focus on public sector clients
• Act as the primary point of contact for customer inquiries and coordinate internally

Business Development

• Develop and implement new sales strategies
• Contribute to market-appropriate pricing in collaboration with internal departments
• Identify market trends and opportunities within the biogas sector
• Drive market penetration and expansion activities

Operational Coordination

• Initiate and coordinate service orders in close collaboration with the Service Office
• Ensure customer requests and feedback are processed efficiently
• Support internal teams with customer insights and requirements

Reporting & Analysis

• Maintain sales statistics and performance tracking
• Provide regular reporting on activities, opportunities, and market developments

Qualifications

• Technical background (e.g., mechanical, electrical, or environmental engineering)
• Solid experience in the biogas or renewable energy sector
• Strong network within the biogas industry (especially in Italy)
• Proven experience in technical sales or after-sales service
• Strong customer orientation and communication skills
• Ability to work independently and manage a distributed customer base
• High level of flexibility and willingness to travel

Requirements

• Languages:
• Italian (fluent, negotiable/professional level)
• English (fluent)
• German is a plus
• Location & Travel:
• Primary work location: Italy
• Office: Home office (optionally Rovereto)
• Travel requirement: approximately 50%

Benefits

• A dynamic role in a growing and sustainable industry
• High degree of autonomy and responsibility
• Opportunity to shape market development in the biogas sector
• Collaboration with a dedicated and experienced service team