[Hiring] Sales Engineer @Socket

Role Description

We're seeking a Sales Engineer to lead Socket's growth in Europe: a unique hybrid role combining pre-sales technical expertise with post-sale customer success ownership. You'll be the bridge between prospects evaluating Socket and existing customers expanding their usage, driving both deal closure and long-term customer outcomes.

What You’ll Do

• Pre-Sales & Demos:
  • Lead technical discussions and product demonstrations tailored to prospect needs.
  • Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively.
  • Address technical objections, troubleshoot issues, and build customer confidence.
  • Translate Socket's capabilities into business value for security and engineering teams.
• Post-Sales & Growth:
  • Own the success and growth of assigned European enterprise accounts.
  • Create and execute success plans aligned to customer goals with clear KPIs.
  • Drive feature adoption and expansion opportunities across the customer base.
  • Conduct QBRs and renewal discussions.
  • Escalate customer feedback to product and engineering teams.
• Cross-Functional Partnership:
  • Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs.
  • Contribute to scalable processes and playbooks for European enterprise accounts.
  • Provide strategic feedback on market needs and feature requests.
  • Support the creation of technical documentation and integration guides.

Qualifications

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers.
• 2+ years of experience in customer success, account management, or post-sale technical roles.
• Prior experience in security, developer tools, or SaaS environments.
• Hands-on technical background: prior software engineering, data science, or equivalent role.
• Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python).
• Understanding of software supply chain security and vulnerability management concepts.
• Ability to read/write basic scripts in Python, JS, or Go.
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket).
• RESTful API and integration experience.

Benefits

• Market competitive salary bands.
• Meaningful equity program.
• Comprehensive health benefits for you and your family (99% coverage).
• Flexible time-off, holidays, and winter shutdown to rest & recharge.
• Paid parental leave.
• Remote-first, with quarterly team off-sites.