[Hiring] Sales Engineer @SOTI

Role Description

We’re looking for an experienced Sales Engineer who specialises in MDM solutions to join our growing team in SEA. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem-solving abilities in a fast-paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI.

Sales Engineers are responsible for satisfying the needs of those about to become customers in an effort to maximise their experience with SOTI products. This includes:

• Providing technical support
• Revenue generation in net new customer acquisition and add-on sales
• Partner enablement training
• Following up on existing support cases as needed

This position demands that one maintains a high level of customer service through all interactions as a SOTI representative and consistently engage with the sales team to identify revenue opportunities.

Qualifications

• Proven track record of success in direct selling to Tier 1 accounts in key sectors such as Utilities, Healthcare, Emergency Services, and Construction.
• Minimum of 5-7 years of work experience with experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS.
• Prior experience working in a technical customer-facing role, ideally as a pre-sales / sales engineer.
• Knowledge of computer networking principles (DNS, IP networking, Firewalls, etc.).
• Knowledge of Single Sign-On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), Identity Provider (IdP).
• Knowledge of certificate authorities, certificate management & distribution, encryption methodologies (SHA1/2, TLS, etc.).
• Knowledge of Active Directory, LDAP protocol and identity management systems.
• Understanding and experience with Databases (i.e. MS SQL Server, MY-SQL, MongoDB, etc.).
• Solid grasp of IoT protocols like MQTT, SNMP, HTTP/HTTPS, FTP/SFTP, and LPR/IPP, API integration.
• Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.
• Experience with device onboarding, plugin (DSP) deployment, remote management, and firmware updates.
• Understanding and/or knowledge of business processes & sales cycle.
• Understanding of containerization and virtualisation.
• Work autonomously with minimum supervision.
• Able to plan, prioritise and organise workload, consistently working within service standards and agreed objectives.

Requirements

• Regular onsite visits to customer and partner locations across SEA are required, along with regional travel.
• Additional travel to APAC headquarters (Melbourne) and various events across APAC or globally may also be necessary.

Benefits

• The People - A culture that emphasises personal growth, continuous innovation and fun.
• The Growth - An environment that fosters new ideas, fresh perspectives, and the ability to take them over the goal line.
• The Technology - Opportunity to work with leading-edge technologies and take on complex and interesting projects.

Company Description

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organisations need to truly mobilise their operations and optimise their mobility investments.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.