[Hiring] Sales Engineer @Genetec

Role Description

As a Sales Engineer, you will be a key technical partner to our regional Sales organization. You will collaborate closely with:

• Sales Managers
• Field Project Engineers
• Pre‑Sales Engineers
• Broader Sales Network

Your responsibilities include:

• Acting as the primary technical point of contact for both customers and internal teams.
• Developing and maintaining a strong technical understanding of Genetec’s product portfolio.
• Defining suitable solutions based on customer and partner requirements.
• Building and maintaining excellent relationships with customers, partners, and key stakeholders.
• Delivering high‑impact product demonstrations and presentations.
• Providing technical expertise to Sales teams.
• Working closely with the Technical Support team for seamless transitions.
• Representing Genetec at industry events and seminars.
• Creating and contributing to technical content.
• Sharing field insights and technical feedback with Product Management.
• Implementing complex software solutions.
• Traveling approximately 40% of the time.

Qualifications

• Senior technical professional with strong experience in customer‑facing roles.
• Deep technical understanding combined with excellent communication skills.
• Proactive, solution‑oriented mindset.
• Strong technical expertise in:
• IP networking & protocols
• Windows operating systems
• PC configuration
• Implementing or integrating complex software solutions
• 5+ years of experience in customer‑ or partner‑facing roles within a technology‑driven environment.
• Strong pre‑sales or technical customer support background.
• Excellent presentation and communication skills.
• Analytical mindset and strong problem‑solving skills.
• Ability to manage multiple projects and prioritize effectively.
• High customer orientation and strong interpersonal skills.
• Proactive, positive attitude with curiosity and innovation.
• Understanding of the local security market.
• Professional language skills: English.

Requirements

• Engineering degree (electronics, computer science, electrical engineering, or similar).
• Experience in the South African security market.
• Practical background as a security system installer, commissioner, or system integrator.
• MCSE, CCNA, or similar certifications.
• Familiarity with Genetec’s product ecosystem.

Benefits

• Opportunity to make a meaningful impact in an international, diverse, and collaborative work environment.
• A culture that encourages creativity and fresh ideas.
• Role within an industry‑leading global company.
• Participation in international team events and conferences.
• Employee Commission Plan, recognizing your contribution to business success.