[Hiring] Sales Development Representative, Account Expansion @Granum

Role Description

Our existing clients have already bet on Granum, and this role exists to make sure they’re getting everything they came for. As the founding Sales Development Representative for Account Expansion and LMN Pay, you’ll call into our current customer base to uncover untapped value:

• Connecting clients to products they’re not yet using
• Driving adoption of our invoicing and payments solution
• Generating expansion revenue by deepening the relationship

This isn’t cold calling into a cold market. You’re reaching people who already know us, which means conversations start with trust and move faster when you bring the right energy and the right story.

You’ll report into the Sr. Director of Sales and work closely with Customer Success, Onboarding, and the Payments team to identify the right moments to engage and make sure clients land on the full platform. As our first person in this role, you’ll also help shape the playbook, from the messaging to how we hand off to Customer Success.

You’re a natural relationship-builder who gets energized by helping people see what’s possible. You ask good questions, listen closely, and know how to connect a client’s current frustrations to a solution that’s already inside their account.

Qualifications

• Previous experience in sales, customer success, or account management, especially if you've had upsell or expansion conversations
• Personable, energetic, and genuinely enjoy talking to people
• A natural conversationalist who can move from small talk to a real business conversation without it feeling forced
• Goals-oriented and motivated by hitting numbers
• Organized and disciplined, because high-volume outreach requires a system
• Works well in a fast-paced, collaborative environment and takes feedback well
• Can pick up a product quickly and speak to it with confidence
• Looking to build a career in sales and see this as a launchpad

Requirements

• Experience selling payments solutions to SMBs
• Experience selling into the green industry (landscape, tree care, snow and ice removal)

Compensation

• Canada-based candidates: Base $65-70,000 CAD + $20,000 CAD on target commission
• US-based candidates: Base $55-60,000 USD + $30,000 USD on target commission

Benefits

• Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day.
• In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add-ons like HSA/FSA accounts, disability and life insurance, and more.
• In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
• We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
• We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
• Unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.